Our business model
Olark logo
$29/mo
Free Plan
Free Trial
Olark
Live Chat Chatbot
Key features
Lead Generation Accessibility Live Translation

Olark Overview, Pricing, Features, Integrations, and Comparisons

Olark Overview

What is Olark?

Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.

Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.

Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.

To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.

Olark Details

Owned by
Olark
Year founded
2008
HQ Location
Ann Arbor MI, United States
Website
olark.com

Olark Notable Customers

Lush Cosmetics
Pfizer
Yoga Ed

Olark Pricing

Olark Pricing Model

  • Feature Based
  • Seat Based

Olark has a free account with limited features for 1 seat and a maximum of 20 conversations per month. All accounts start on a 14 day free trial. After the trial, you have the option to downgrade to the free plan.

We are happy to see their free trial no longer requires you to enter credit card information so that everyone can now experience Olark without any strings attached.

The paid plans start at $29 per seat per month. Additional subscriptions are available for “Powerups” like co-browsing, live chat translation, and visitor insights. The add-on prices range from $29 to $99 per month.

The following prices are for a monthly billed subscription and all plans have a 14 day free trial.

  • Free: $0 (1 seat, max 20 conversations per month)

  • Standard: $29 per seat per month

  • Pro: Price quotes available through sales agents

Try Olark 14 days for Free!

Olark Features

Agent Platform

Website Dashboard

Agent Tools

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Mark as Spam

Notifications Audio

Notifications Visual

Search

Tags

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Offline Form

Pre Chat Form

Triggers

Channels

Email

Website Chatwidget

Customization

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Widget Position

Widget Size and Shape

Agent Platform

Website Dashboard

Agent Tools

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Mark as Spam

Notifications Audio

Notifications Visual

Search

Tags

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Offline Form

Pre Chat Form

Triggers

Channels

Email

Website Chatwidget

Customization

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Widget Position

Widget Size and Shape

Olark Integrations

Integrations

Calendly

Google Meet

Help Scout

Hubspot

Mailchimp

Salesforce

Slack

Webhooks

Zapier

Zendesk

Zoom

Plugins

BigCommerce

Drupal

Magento

Squarespace

Webflow

WooCommerce

WordPress

Integrations

Calendly

Google Meet

Help Scout

Hubspot

Mailchimp

Salesforce

Slack

Webhooks

Zapier

Zendesk

Zoom

Plugins

BigCommerce

Drupal

Magento

Squarespace

Webflow

WooCommerce

WordPress

Try Olark 14 days for Free!

Olark Comparisons