LiveChat logo
LiveChat
Live Chat
Key features
Live Chat

LiveChat Overview, Features, Integrations, and Comparisons

What is LiveChat?

LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites.

As one of the largest providers they offer a large number of app integrations and customization possibilties, ranging from CRM to e-commerce and help-desk software.

Their cheapest plan starts at $16 per month for one agent. A lot of features, analytics, and plugins are paid options or only available in their more expensive plans. They don’t offer a free plan. However, a 14 days free trial is available.

LiveChat has a substantial customer base consisting of over 35,000 companies worldwide. Among their customers are titans of industry like Adobe, Atlassian, PayPal, and Unilever.

LiveChat Details

Owned by
LiveChat
Year founded
2002
HQ Location
Wrocław, Poland

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

Agent Platform

Web App

Agent Tools

File Sharing

Channels

Apple Business Chat

Facebook Messenger

Text Messaging (SMS)

Website

WhatsApp

Agent Platform

Web App

Agent Tools

Channels

Apple Business Chat

Facebook Messenger

Text Messaging (SMS)

Website

WhatsApp