JivoChat logo
JivoChat
Live Chat Chatbot Video Chat
Key features
Live Chat WhatsApp Omnichannel

JivoChat Overview, Pricing, Features, Integrations, and Comparisons

What is JivoChat?

JivoChat is an omnichannel communication platform that has more than 270K active users around the globe. Their platform integrates with popular services like WordPress, Squarespace, and Shopify.

JivoChat offers 11 channels like Instagram, Telegram, and WhatsApp to connect with customers. The chat is rich in features with an AI chatbot, video chat, and translation for 90+ languages.

JivoChat Details

Owned by
JivoSite
Year founded
2012
HQ Location
Vitoria ES, Brazil

JivoChat Notable Customers

Coding Blocks
Ispring
Sennheiser

JivoChat Pricing Model

  • Seat Based

JivoChat has a simple pricing scheme for Basic, Professional, and Enterprise plans. You pay per seat per month. There are no limitations on the number of conversations or domains/websites where you can use it.

The Basic version, for up to 5 seats, is free. This plan comes with basic functionalities to provide first-line support on your website.

The Professional version costs $29 per seat per month for a monthly billed subscription. This plan includes a full suite of features, CRM, advanced analytics, and more integrations. You can add modules like phone and video calls for a monthly fee.

The following prices are for a monthly subscription and all plans have a 14 day free trial.

  • Basic: $0

  • Professional: $29 per seat per month

  • Enterprise: $59 per seat per month

Agent Platform

Android

iOS

Linux

MacOS

Website Dashboard

Windows

Agent Tools

Audio Messages

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Status

Chat Transcripts

Chat Transfer

Co-browsing

Contacts Export

Custom Visitor Permissions

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Knowledgebase

Internal Messaging

Internal Notes

Keyboard Shortcuts

Mark as Spam

Message Filter

Notifications Audio

Notifications Visual

Reminders

Search

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Typing Preview

Pre-chat Options

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

Offline Form

Operation Hours Schedule

Pre Chat Form

Quick Replies

Triggers

Channels

Apple Business Chat

Email

Facebook Messenger

Instagram

Phone Call

Telegram

Text Messaging (SMS)

Website Chatwidget

WhatsApp

Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Notification Sound

Real Time Customization

Remove -Powered by-

Visitor Receive Chat Transcript

Visitor Request Human Agent

Widget Mobile

Widget Position

Widget Size and Shape

Agent Platform

Android

iOS

Linux

MacOS

Website Dashboard

Windows

Agent Tools

Audio Messages

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Status

Chat Transcripts

Chat Transfer

Co-browsing

Contacts Export

Custom Visitor Permissions

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

Internal Knowledgebase

Internal Messaging

Internal Notes

Keyboard Shortcuts

Mark as Spam

Message Filter

Notifications Audio

Notifications Visual

Reminders

Search

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Typing Preview

Pre-chat Options

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

Offline Form

Operation Hours Schedule

Pre Chat Form

Quick Replies

Triggers

Channels

Apple Business Chat

Email

Facebook Messenger

Instagram

Phone Call

Telegram

Text Messaging (SMS)

Website Chatwidget

WhatsApp

Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Notification Sound

Real Time Customization

Remove -Powered by-

Visitor Receive Chat Transcript

Visitor Request Human Agent

Widget Mobile

Widget Position

Widget Size and Shape

Integrations

Agile CRM

Dialogflow

Feederloop

Google Sheets

Google Tag Manager

Google Translate

Hubspot

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Zapier

Zendesk

Zoho

Plugins

BigCommerce

Blogger

Drupal

Dukaan

Ecwid

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Unbounce

Volusion

Webflow

Weebly

Wix

WooCommerce

WordPress

Integrations

Agile CRM

Dialogflow

Feederloop

Google Sheets

Google Tag Manager

Google Translate

Hubspot

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Zapier

Zendesk

Zoho

Plugins

BigCommerce

Blogger

Drupal

Dukaan

Ecwid

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Unbounce

Volusion

Webflow

Weebly

Wix

WooCommerce

WordPress