HybridChat logo
HybridChat
Live Chat Chatbot Managed Live Chat
Key features
Contact Form Omnichannel Team Inbox

HybridChat Overview, Pricing, Features, Integrations, and Comparisons

What is HybridChat?

Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

HybridChat Notable Customers

Ford
Janssen Pharma
Target

HybridChat Pricing Model

  • Conversation Based
  • Feature Based

Hybrid.chat’s plans have an unlimited number of included seats but are limited by the number of conversations and concurrent chatbot sessions and billed per chatwidget.

The following prices are for a monthly subscription and all plans have a 14 day free trial. They also offer an additional 30 day money-back guarantee.

  • Free: $0 (1 chatwidget -100 conversations per month)

  • Basic: $29 per chatwidget per month (1,000 conversations)

  • Pro: $79 per chatwidget per month (10,000 conversations)

Custom price quotes for Enterprises with privacy and compliance requirements are available through sales agents.

Hybrid.chat also offers Managed Live Chat where you can hire professional chat agents to handle your customer support. 24/7 - 365 support starts at $1 per hour for 1 website and up to 2 concurrent chats.

Agent Platform

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

AI Assisted Flow

Canned Replies

Chat Transcripts

File Sharing

Meeting Scheduling

Search

Ticketing

Pre-chat Options

Canned Replies

Channels

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

WhatsApp

Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

Agent Platform

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

AI Assisted Flow

Canned Replies

Chat Transcripts

Meeting Scheduling

Search

Ticketing

Pre-chat Options

Canned Replies

Channels

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

WhatsApp

Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

Integrations

Webhooks

Zapier

Plugins

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Integrations

Webhooks

Zapier

Plugins

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress