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HybridChat Overview, Pricing, Features, Integrations, and Alternatives

HybridChat Overview

What is HybridChat?

Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

HybridChat Notable Customers

Ford
Janssen Pharma
Target

HybridChat Pricing

HybridChat Pricing Model

  • Conversation Based
  • Feature Based

Hybrid.chat’s plans have an unlimited number of included seats but are limited by the number of conversations and concurrent chatbot sessions and billed per chatwidget.

The following prices are for a monthly subscription and all plans have a 14 day free trial. They also offer an additional 30 day money-back guarantee.

  • Free: $0 (1 chatwidget -100 conversations per month)

  • Basic: $29 per chatwidget per month (1,000 conversations)

  • Pro: $79 per chatwidget per month (10,000 conversations)

Custom price quotes for Enterprises with privacy and compliance requirements are available through sales agents.

Hybrid.chat also offers Managed Live Chat where you can hire professional chat agents to handle your customer support. 24/7 - 365 support starts at $1 per hour for 1 website and up to 2 concurrent chats.

HybridChat Features

Agent Interface Platforms

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

AI Assisted Flow

Canned Replies

Chat Transcripts

File Sharing

Meeting Scheduling

Search

Ticketing

Pre-chat Options

Canned Replies

Supported Channels

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

WhatsApp

Widget Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

Agent Interface Platforms

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

AI Assisted Flow

Canned Replies

Chat Transcripts

Meeting Scheduling

Search

Ticketing

Pre-chat Options

Canned Replies

Supported Channels

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

WhatsApp

Widget Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

HybridChat Integrations

3rd Party Platforms

Webhooks

Zapier

CMS Integrations

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

3rd Party Platforms

Webhooks

Zapier

CMS Integrations

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

HybridChat Alternatives

3CX
AcornChat
Boei
Chaport
Chatlayer
Chatlio
Chatra
Chatwoot
Comm100
Crisp
Drift
Elfsight
Feederloop
Formilla
Freshchat
Futy
Gorgias
Gosquared
HelpScout
Hubspot
HybridChat
Intercom
JivoChat
Kommunicate
Live Agent
LiveChat
melibo
MisterChat
Nser
Olark
OpenWidget
POWR
Rocket.Chat
Rumbletalk
Slaask
Smartsupp
SocialIntents
Talkative
Tawk.to
Tidio
Trengo
Userlike
VirtualSpirits
Watermelon
WhosOn