Crisp logo
Crisp
Live Chat Chatbot Video Chat
Key features
API Omnichannel Intuitive Chatbot Builder

Crisp Overview, Pricing, Features, Integrations, and Comparisons

What is Crisp?

The French Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.

Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.

Crisp Details

Owned by
Crisp IM
Year founded
2017
HQ Location
Nantes, France
Website
crisp.chat

Crisp Notable Customers

AcommeAssure
Tractian

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based

Crisp offers a Basic plan with 2 seats included that is free forever. The paid Pro plan includes 4 seats and 5,000 contacts, however, it doesn’t include a knowledgebase, Instagram and WhatsApp integration, or chatbots. For access to all these features (and many more), you will need to purchase the Unlimted plan. The following prices are for a monthly subscription and all plans have a 14 day free trial.

  • Basic: $0

  • Pro: $25 per workspace per month

  • Unlimited: $95 per workspace per month

Custom price quotes for Enterprises are available through sales agents.

Agent Platform

Android

Email Inbox

iOS

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Audio Messages

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Co-browsing

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Keyboard Shortcuts

Real Time Translation

Reminders

Search

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Operation Hours Schedule

Pop Out Window

Pre Chat Form

Product Cards

Triggers

Channels

Discord

Email

Facebook Messenger

Instagram

Line

Phone Call

Slack

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website Chatwidget

WhatsApp

Customization

Avatar / Profile Picture / Logo

Colors

Notification Settings

Remove -Powered by-

Widget Behaviour

Widget Mobile

Widget Position

Agent Platform

Android

Email Inbox

iOS

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Audio Messages

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Co-browsing

Customer Satisfaction Survey

Email Forwarding

Internal Messaging

Internal Notes

Keyboard Shortcuts

Real Time Translation

Reminders

Search

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Operation Hours Schedule

Pop Out Window

Pre Chat Form

Product Cards

Triggers

Channels

Discord

Email

Facebook Messenger

Instagram

Line

Phone Call

Slack

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website Chatwidget

WhatsApp

Customization

Avatar / Profile Picture / Logo

Colors

Notification Settings

Remove -Powered by-

Widget Behaviour

Widget Mobile

Widget Position

Integrations

Aircall

Calendly

Dialogflow

GitHub

Hubspot

Jira

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Twilio

Webhooks

Zapier

Zoho

Plugins

BigCommerce

Bubble

Cloudflare

Drupal

Jimdo

Joomla

Magento

OpenCart

Prestashop

Shopify

Shopware

Squarespace

Unbounce

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Integrations

Aircall

Calendly

Dialogflow

GitHub

Hubspot

Jira

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Twilio

Webhooks

Zapier

Zoho

Plugins

BigCommerce

Bubble

Cloudflare

Drupal

Jimdo

Joomla

Magento

OpenCart

Prestashop

Shopify

Shopware

Squarespace

Unbounce

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress