Chatra logo
Chatra
Live Chat Chatbot
Key features
Live Chat Messenger Integration

Chatra Overview, Pricing, Features, Integrations, and Comparisons

What is Chatra?

Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

Chatra Pricing Model

  • Feature Based
  • Seat Based

Chatra offers a free plan for a single seat. The features are limited but that is to be expected for a free plan. Integrations with popular platforms like WordPress and Shopify are included in the free plan. Others, like Facebook, Instagram, Slack, Help Scout, and email integration are only included in the paid plans.

The following prices are for a monthly subscription and all plans have a 10 day free trial.

  • Free: 1 seat

  • Essential: $21 per seat per month

  • Pro: $29 per seat per month

Agent Platform

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

AI Assisted Flow

Canned Replies

Chat Status

Chat Transcripts

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

Automated Custom Greeting

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Email

Facebook Messenger

Instagram

Website Chatwidget

Customization

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Widget Position

Widget Size and Shape

Agent Platform

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

AI Assisted Flow

Canned Replies

Chat Status

Chat Transcripts

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

Internal Notes

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

Automated Custom Greeting

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Email

Facebook Messenger

Instagram

Website Chatwidget

Customization

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Widget Position

Widget Size and Shape

Integrations

Feederloop

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

BigCommerce

Ecwid

Shopify

WooCommerce

WordPress

Integrations

Feederloop

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

BigCommerce

Ecwid

Shopify

WooCommerce

WordPress