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3CX
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Key features
Video Conferencing Call Management Business SMS

3CX Overview, Pricing, Features, Integrations, and Comparisons

What is 3CX?

3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

3CX Pricing Model

  • Feature Based

3CX offers both self-managed and hosted solutions. The hosted solutions have a free forever plan. This plan includes 1 ring group, live chat, team messaging, and WhatsApp integration. The following prices of their hosted plans are for an annual subscription (monthly plans are not available) and all plans offer a 60 day free trial.

Hosted

  • Free: $0

  • Startup Pro: $175 per year ($14.60 per month)

  • Dedicated Pro: $295 per year ($24.60 per month)

  • Dedicated Enterprise: $330 per year ($27.50 per month)

Self-Managed

The self-managed plans start at $145 per year ($12.10 per month)

Agent Platform

Android

iOS

Linux

Windows

Agent Tools

Channel Switching

Chat Transcripts

File Sharing

Search

Ticketing

Pre-chat Options

Scheduled Hours

Channels

Email

Facebook Messenger

Phone Call

Website

WhatsApp

Customization

Colors

Display Name and Title

Icon

Agent Platform

Android

iOS

Linux

Windows

Agent Tools

Channel Switching

Chat Transcripts

Search

Ticketing

Pre-chat Options

Scheduled Hours

Channels

Email

Facebook Messenger

Phone Call

Website

WhatsApp

Customization

Colors

Display Name and Title

Icon

Plugins

Wordpress

Plugins

Wordpress