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WhosOn versus Trengo


Compare Features, Integrations, Plugins, and Prices

WhosOn Pricing Model

  • Seat Based
Starts from: $33 p/m
Free Plan:Not Available
Free Trial: 30 days

Trengo Pricing Model

  • Seat Based
Starts from: $22 p/m
Free Plan:Not Available
Free Trial: 14 days

WhosOn Details

Owned by
WhosOn
Year founded
2002
HQ Location
Stafford, United Kingdom
Website
whoson.com
LinkedIn
Twitter

Trengo Details

Owned by
Trengo
Year founded
2015
HQ Location
Utrecht, Netherlands
Website
trengo.com
LinkedIn
Twitter

Trengo Notable Customers

Nubikk
Rotterdam University
Toyota

What is WhosOn?


WhosOn, by Parker Sofware, originally one of the first website visitor analytics tools, has been a major player in the live chat business since 2003.

WhosOn defines itself as a specialist for niche projects, while still offering a robust out of the box chat service. They have the possibility for cloud-based, on-premise, or hybrid deployment.

All their plans include a multitude of features and integration options. They also offer paid options like an AI chatbot, remote desktop control, and real-time, two-way translation in 100 languages.

Their most simple plan starts at $33 per month for one agent. A 30 days free trial is available.

Customers of WhosOn include First International Bank & Trust, Harvard University, and Thomas Cook.

What is Trengo?


Trengo, a VC backed scale-up from the Netherlands has been growing at an impressive rate. They have been around since 2015.

Trengo describes their product as Smart Conversations Platform. A clever way to include their omnichannel chat products, combined with their automated chatbots, to man customer support channels for their customers.

Their platform is priced per agent, and the price per agent increases when more functionality or features are required.

The lowest price per agent is $15 and the minimum requirement is 2 agents to set up your account.

Notable customers of Trengo include Toyota, Nubikk and Rotterdam University

WhosOn Agent Platform

Trengo Agent Platform

Agent Platform

WhosOn

Trengo

Android

iOS

MacOS

Web App

WhosOn Agent Tools

Trengo Agent Tools

Agent Tools

WhosOn

Trengo

File Sharing

WhosOn Pre-chat Options

Trengo Pre-chat Options

Pre-chat Options

WhosOn

Trengo

Scheduled Hours

Connectivity

WhosOn

Trengo

Email

Facebook Messenger

Google Assistant

Instagram

Telegram

Text Messaging (SMS)

Twitter

Website

Wechat

Whatsapp