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Live Chat
Live Chat
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Live Chat
Live Chat

WhosOn versus LiveChat


Compare Features, Integrations, Plugins, and Prices

WhosOn Pricing Model

  • Seat Based
Starts from: $33 p/m
Free Plan:Not Available
Free Trial: 30 days

LiveChat Pricing Model

  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

WhosOn Details

Owned by
WhosOn
Year founded
2002
HQ Location
Stafford, United Kingdom
Website
whoson.com
LinkedIn
Twitter

LiveChat Details

Owned by
LiveChat
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

What is WhosOn?


WhosOn, by Parker Sofware, originally one of the first website visitor analytics tools, has been a major player in the live chat business since 2003.

WhosOn defines itself as a specialist for niche projects, while still offering a robust out of the box chat service. They have the possibility for cloud-based, on-premise, or hybrid deployment.

All their plans include a multitude of features and integration options. They also offer paid options like an AI chatbot, remote desktop control, and real-time, two-way translation in 100 languages.

Their most simple plan starts at $33 per month for one agent. A 30 days free trial is available.

Customers of WhosOn include First International Bank & Trust, Harvard University, and Thomas Cook.

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites.

As one of the largest providers they offer a large number of app integrations and customization possibilties, ranging from CRM to e-commerce and help-desk software.

Their cheapest plan starts at $16 per month for one agent. A lot of features, analytics, and plugins are paid options or only available in their more expensive plans. They don’t offer a free plan. However, a 14 days free trial is available.

LiveChat has a substantial customer base consisting of over 35,000 companies worldwide. Among their customers are titans of industry like Adobe, Atlassian, PayPal, and Unilever.

WhosOn Agent Platform

LiveChat Agent Platform

Agent Platform

WhosOn

LiveChat

Web App

WhosOn Agent Tools

LiveChat Agent Tools

Agent Tools

WhosOn

LiveChat

File Sharing

Connectivity

WhosOn

LiveChat

Apple Business Chat

Facebook Messenger

Text Messaging (SMS)

Website

Whatsapp

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