View WhosOn profile
Live Chat
Live Chat
View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS

WhosOn versus 3CX


Compare Features, Integrations, Plugins, and Prices

WhosOn Pricing Model

  • Feature Based
  • Seat Based
Starts from: $33 p/m
Free Plan:Not Available
Free Trial: 30 days

3CX Pricing Model

  • Feature Based
  • Seat Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

WhosOn Details

Owned by
WhosOn
Year founded
2002
HQ Location
Stafford, United Kingdom
Website
whoson.com
LinkedIn
Twitter

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

What is WhosOn?


WhosOn, by Parker Sofware, originally one of the first website visitor analytics tools, has been a major player in the live chat business since 2003.

WhosOn defines itself as a specialist for niche projects, while still offering a robust out of the box chat service. They have the possibility for cloud-based, on-premise, or hybrid deployment.

All their plans include a multitude of features and integration options. They also offer paid options like an AI chatbot, remote desktop control, and real-time, two-way translation in 100 languages.

Their most simple plan starts at $33 per month for one agent. A 30 days free trial is available.

Customers of WhosOn include First International Bank & Trust, Harvard University, and Thomas Cook.

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

Agent Platform

WhosOn

3CX

Android

iOS

Linux

MacOS

Website Dashboard

Windows

Agent Tools

WhosOn

3CX

Channel Switching

Chat History

Chat Status

Chat Transcripts

Chat Transfer

File Sharing

Search

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

WhosOn

3CX

Agent Status

Custom Greeting

Email Capture

Inactivity Message

Offline Form

Operation Hours Schedule

Pre Chat Form

Channels

WhosOn

3CX

Email

Facebook Messenger

Phone Call

Website Chatwidget

WhatsApp

Customization

WhosOn

3CX

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Widget Animation

Widget Size and Shape

Integrations

WhosOn

3CX

Bitrix24

Freshdesk

Hubspot

JetPack CRM

Microsoft Dynamics 365

Salesforce

Zendesk

Zoho

Plugins

WhosOn

3CX

Drupal

Joomla

WordPress