View Watermelon profile
Chatbot Conversational AI Live Chat
Team Inbox AI Automation Hub Live Chat
View Chatwoot profile
Live Chat
Omnichannel

Watermelon versus Chatwoot


Compare Features, Integrations, Plugins, and Prices

Watermelon Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $149 p/m
Free Plan: Available
Free Trial: 14 days

Chatwoot Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: Not Available

Watermelon Details

Owned by
Watermelon B.V.
Year founded
2016
HQ Location
Utrecht, Netherlands

Chatwoot Details

Owned by
Chatwoot, Inc.
Year founded
2016
HQ Location
Dover DE, United States

Watermelon Notable Customers

AFAS
Gaslicht.com
New York Pizza

Chatwoot Notable Customers

Global Press
Taxibox
VSimple

What is Watermelon?


Watermelon is a Dutch no-code chatwidget platform.

They let you experience AI chatbot technology as never before. A GPT-4 supported communication tool to help your customers, empower your team and reduce your workload.

Their integrated conversation builder interface allows you to create advanced dialog sequences to automate your customer’s optimal flow into your organization.

Watermelon’s payment model is based on a platform fee that starts at $149 per month for a monthly subscription, a fixed price per chatbot, and a small charge ($0.07) per conversation.

What is Chatwoot?


Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.

Open Source

Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.

Watermelon Agent Platform

Chatwoot Agent Platform

Agent Platform

Watermelon

Chatwoot

Android

iOS

MacOS

Web App

Windows

Agent Tools

Watermelon

Chatwoot

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Transcripts

Chat Transfer

Contacts Export

Custom User Permissions

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Knowledgebase

Internal Messaging

Internal Notes

Keyboard Shortcuts

Language Detection

Message Filter

Message Status

Notifications Audio

Notifications Visual

Real Time Translation

Search

Tags

Team Inbox

Typing Indicator

Visitor Typing Preview

Pre-chat Options

Watermelon

Chatwoot

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Hours of Operation

Knowledgebase

Pop Out Window

Pre Chat Form

Pre Chat Form / Lead Generation

Product Cards

Quick Replies

Response Expectation

Triggers

Channels

Watermelon

Chatwoot

Email

Facebook Messenger

Instagram

Line

Telegram

Twilio SMS

Twitter

Website

WhatsApp

Customization

Watermelon

Chatwoot

Animations

Avatar

Behaviour

Branding

Chatbox Size

Colors

Display Name and Title

Icon

Light and Dark Themes

Mobile Widget

Notification Counter

Notification Settings

Notification Sound

Position

Profile Picture

Real Time Customization

Remove -Powered by-

Tagline

User Pop out Window

Visitor Migrate to Mobile (QR)

Visitor Pop out Window

Visitor Request Human Agent

Widget Size and Shape

Integrations

Watermelon

Chatwoot

Dialogflow

Dyte Video & Voice Call

Google Translate

Salesforce

Slack

Webhooks

Zapier

Plugins

Watermelon

Chatwoot

BigCommerce

Blogger

Bubble

Cardd

Cloudflare

Drupal

Dukaan

Ecwid

Facebook Marketplace

Ghost

GoDaddy

Jimdo

Joomla

Lightspeed

Magento

Moodle

OpenCart

Phoenix

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

Wordpress

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