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Live Chat
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Chatbot In-app Live Chat Live Chat
Omnichannel Lead Generation Integrations

VirtualSpirits versus Intercom


Compare Features, Integrations, Plugins, and Prices

VirtualSpirits Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $9 p/m
Free Plan: Available
Free Trial: 30 days

Intercom Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $78 p/m
Free Plan:Not Available
Free Trial: 14 days

VirtualSpirits Details

Owned by
VirtualSpirits
Year founded
2006
HQ Location
Tel Aviv, Israel
LinkedIn
Twitter

Intercom Details

Owned by
Intercom, Inc
Year founded
2011
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

VirtualSpirits Notable Customers

Canteen
Finotec
Golden Glove Movers

Intercom Notable Customers

Amazon
Facebook
Shopify
Udemy

What is VirtualSpirits?


The Virtual Spirits website offers limited information about the features and integrations of their live chat. The main focus is on self-learning chatbot AI.

The unique selling point of Virtual Spirits is their Chatbot Experts Service. A personal account manager will help create, manage, and optimize your chatbot to have it tailored to your business. They also offer 100+ chatbot templates targeted at specific industries.

Their plans start at $9 for one agent and up to 200 visitors per month. A 30 days free trial is available for this plan. The trial can be continued as a free plan with basic functionality.

Customers of Virtual Spirits include mostly smaller and local businesses like Canteen, Finotec, and Golden Glove Movers.

What is Intercom?


Intercom has some of the world’s largest tech companies among its clients. As an industry-leading provider of live chat and in-app messaging, they have an impressive amount of features and an unrivaled level of customizability.

Intercom’s conversational support funnel is set up to efficiently filter support requests. Support tickets trickle through from proactive support to self-serve support via their knowledge base, to actual human support. Inbox automation can be set up to quickly prioritize tickets. Team efficiency and customer experience metrics are an integrated part of the platform.

Intercom leaves no matter to chance and knows that live chat needs to connect seamlessly with your existing software stack. For this purpose, an incredible number of integrations and apps in multiple categories can be found and installed through their app store.

VirtualSpirits Agent Platform

Intercom Agent Platform

Agent Platform

VirtualSpirits

Intercom

Android

iOS

Website Dashboard

Agent Tools

VirtualSpirits

Intercom

AI Assisted Flow

Canned Replies

Chat History

Chat Rating

Chat Status

Contacts Export

Customer Satisfaction Report

Customer Satisfaction Survey

Email Scheduling

File Sharing

Group Messaging

Internal Notes

Keyboard Shortcuts

Mark as Spam

Notifications Audio

Notifications Visual

Order Tracking

Switch Phone Call to Chat

Tags

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Pre-chat Options

VirtualSpirits

Intercom

Agent Status

Canned Replies

Conversation Routing

Operation Hours Schedule

Product Cards

Response Expectation

Triggers

Channels

VirtualSpirits

Intercom

Email

Facebook Messenger

Instagram

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

VirtualSpirits

Intercom

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Light and Dark Themes

Remove -Powered by-

Widget Behaviour

Widget Mobile

Widget Size and Shape

Integrations

VirtualSpirits

Intercom

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VirtualSpirits

Intercom

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