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VirtualSpirits versus HelpScout


Compare Features, Integrations, Plugins, and Prices

VirtualSpirits Pricing Model

  • Seat Based
  • Visitor Based
Starts from: $9 p/m
Free Plan: Available
Free Trial: 30 days

HelpScout Pricing Model

  • Seat Based
  • Visitor Based
Starts from: $25 p/m
Free Plan:Not Available
Free Trial: 15 days

VirtualSpirits Details

Owned by
VirtualSpirits
Year founded
2006
HQ Location
Tel Aviv, Israel
LinkedIn
Twitter

HelpScout Details

Owned by
HelpScout
Year founded
2011
HQ Location
Boston MA, United States
LinkedIn
Twitter

VirtualSpirits Notable Customers

Canteen
Finotec
Golden Glove Movers

HelpScout Notable Customers

GrowSurf
Springboard
Zapier

What is VirtualSpirits?


The Virtual Spirits website offers limited information about the features and integrations of their live chat. The main focus is on self-learning chatbot AI.

The unique selling point of Virtual Spirits is their Chatbot Experts Service. A personal account manager will help create, manage, and optimize your chatbot to have it tailored to your business. They also offer 100+ chatbot templates targeted at specific industries.

Their plans start at $9 for one agent and up to 200 visitors per month. A 30 days free trial is available for this plan. The trial can be continued as a free plan with basic functionality.

Customers of Virtual Spirits include mostly smaller and local businesses like Canteen, Finotec, and Golden Glove Movers.

What is HelpScout?


Help Scout is an all-in-one support service with live-chat being one of it’s many features.

Founded in 2011, Help Scout has been a promotor of the fully remote companies long before it reached mainstream popularity mid 2020. Help Scout is also a certified B-Corp.

With over 12.000 customers, they are certainly one of the bigger players in the support-desk space.

Notable customers of Help Scout include GrowSurf, Springboard and Zapier

VirtualSpirits Agent Platform

HelpScout Agent Platform

Agent Platform

VirtualSpirits

HelpScout

Slack

Web App

VirtualSpirits Plugins

HelpScout Plugins

Plugins

VirtualSpirits

HelpScout

Facebook Marketplace

Connectivity

VirtualSpirits

HelpScout

Email

Facebook Messenger

Website

Whatsapp

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