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Help Desk Live Chat
Business SMS Order Management Call Management

VirtualSpirits versus Gorgias


Compare Features, Integrations, Plugins, and Prices

VirtualSpirits Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $9 p/m
Free Plan: Available
Free Trial: 30 days

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

VirtualSpirits Details

Owned by
VirtualSpirits
Year founded
2006
HQ Location
Tel Aviv, Israel
LinkedIn
Twitter

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

VirtualSpirits Notable Customers

Canteen
Finotec
Golden Glove Movers

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

What is VirtualSpirits?


The Virtual Spirits website offers limited information about the features and integrations of their live chat. The main focus is on self-learning chatbot AI.

The unique selling point of Virtual Spirits is their Chatbot Experts Service. A personal account manager will help create, manage, and optimize your chatbot to have it tailored to your business. They also offer 100+ chatbot templates targeted at specific industries.

Their plans start at $9 for one agent and up to 200 visitors per month. A 30 days free trial is available for this plan. The trial can be continued as a free plan with basic functionality.

Customers of Virtual Spirits include mostly smaller and local businesses like Canteen, Finotec, and Golden Glove Movers.

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

VirtualSpirits Agent Platform

Gorgias Agent Platform

Agent Platform

VirtualSpirits

Gorgias

Android

iOS

Website Dashboard

Agent Tools

VirtualSpirits

Gorgias

Canned Replies

Channel Switching

Chat History

Chat Rating

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Order Tracking

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

VirtualSpirits

Gorgias

Agent Status

Canned Replies

Email Capture

FAQ

Message Routing

Offline Form

Product Cards

Quick Replies

Triggers

Channels

VirtualSpirits

Gorgias

Email

Facebook Messenger

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

VirtualSpirits

Gorgias

Avatar / Profile Picture / Logo

Colors

Widget Position

Integrations

VirtualSpirits

Gorgias

Ada

Klaviyo

Postscript

Recharge

Yotpo

Zapier

VirtualSpirits Plugins

Plugins

VirtualSpirits

Gorgias

BigCommerce

Magento

Shopify

Comparisons