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Userlike versus POWR


Compare Features, Integrations, Plugins, and Prices

Userlike Pricing Model

  • Feature Based
Starts from: $100 p/m
Free Plan: Available
Free Trial: 14 days

POWR Pricing Model

  • Feature Based
Starts from: $5.49 p/m
Free Plan: Available
Free Trial: Not Available

Userlike Details

Owned by
Userlike
Year founded
2011
HQ Location
Cologne, Germany

POWR Details

Owned by
POWR
Year founded
2014
HQ Location
California, United States
Website
powr.io
LinkedIn
Twitter

Userlike Notable Customers

Toyota, Nivea

POWR Notable Customers

No Data Available

What is Userlike?


Userlike is the leading software for live chat and customer messaging in Germany. It’s a unified messaging solution that lets companies receive messages from different channels like website chat WhatsApp, Facebook Messenger, SMS, and more in one central inbox. From here, all customer messages can be processed with professional service features such as message templates, live translations, and file sharing.

The software has a powerful website messenger that companies can integrate into their website and let customers choose to either have a conversation in real-time or continue it later - just like their favorite messaging apps. For complex inquiries or product demos, agents can switch from a chat to a browser-based video call and, if necessary, share their screen. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen customer relationships.

To automate customer service you can create self-learning chatbots, FAQ pages, and contact forms with Userlike’s AI Automation Hub. It is connected to an AI knowledge base and learns independently over time.

Data protection has always been a top priority at Userlike. All data is stored securely on German servers making Userlike a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Userlike guarantees data protection and security for your customers, your employees, and your company as a whole. Userlike is suitable for all company sizes because the software is flexible and adapts to your needs and goals.

Customers of Userlike include Toyota and Nivea.

What is POWR?


POWR offers a complete suite of no-code eCommerce solutions with more than 60 apps and plugins, mostly aimed at platforms like WordPress, Squarespace, and Shopify.

Their live chat plugin connects through Facebook Messenger. Meaning, POWR may not be a good choice for businesses that have concerns about Facebook’s policies and reputation.

The customization tool for the chat widget is easy to use but constrained, even with their more expensive plans.

POWR’s commercial approach is different from their competitors’. They have a dual pricing system for their products that may seem simple at first but can get complicated and costly quickly.

Firstly, they offer complete suites that are billed by a maximum amount of traffic on your website. The plugins will stop working if this amount is exceeded. A free suite with a restricted number of apps is available for sites with traffic up to 250 views per month.

Secondly, they offer subscriptions per app or plugin for a set price. This applies to their live chat plugin as well. A free plan with limited features is available. Their paid plans starts at $5.49 per month. There are no free trials available.

Customers of POWR are mostly small businesses. A few of them share their success stories on the POWR.io website.

Userlike Agent Platform

POWR Agent Platform

Agent Platform

Userlike

POWR

MacOS

Web App

Windows

Agent Tools

Userlike

POWR

Canned Replies

Chat Transcripts

Chat Transfer

File Sharing

Mark as Spam

Search

Ticketing

Visitor Ban

Visitor Typing Preview

Userlike Pre-chat Options

POWR Pre-chat Options

Pre-chat Options

Userlike

POWR

Canned Replies

Channels

Userlike

POWR

Facebook Messenger

Telegram

Text Messaging (SMS)

Twitter

Website

WhatsApp

Customization

Userlike

POWR

Branding

Colors

Display Name and Title

Icon

Notification Settings

Position

Profile Picture

White label

Userlike Integrations

POWR Integrations

Integrations

Userlike

POWR

Google Tag Manager

Plugins

Userlike

POWR

BigCommerce

Drupal

Jimdo

Magento

Shopify

Squarespace

Wix

Wordpress

Comparisons