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Trengo versus Chatlayer


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Starts from: $22 p/m
Free Plan:Not Available
Free Trial: 14 days
Starts from: Quoted
Free Plan:Not Available
Free Trial: Not Available

Trengo Details

Owned by
Trengo
Year founded
2015
HQ Location
Utrecht, Netherlands
Website
trengo.com
LinkedIn
Twitter

Chatlayer Details

Owned by
Chatlayer
Year founded
2018
HQ Location
Antwerp, Belgium
LinkedIn
Twitter

Trengo Notable Customers

Nubikk
Rotterdam University
Toyota

Chatlayer Notable Customers

Belfius
AT&T
iFood
Startpeople

What is Trengo?


Trengo, a VC backed scale-up from the Netherlands has been growing at an impressive rate. They have been around since 2015.

Trengo describes their product as Smart Conversations Platform. A clever way to include their omnichannel chat products, combined with their automated chatbots, to man customer support channels for their customers.

Their platform is priced per agent, and the price per agent increases when more functionality or features are required.

The lowest price per agent is $15 and the minimum requirement is 2 agents to set up your account.

Notable customers of Trengo include Toyota, Nubikk and Rotterdam University

What is Chatlayer?


Chatlayer is an AI based NLP chat system. NLP stands for Natural Language Processing .

Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smarthome appliances.

There is no directly available reference to pricing details, which suggests this might be a pricey solution aimed at those in niche markets with high margins.

Trengo Agent Platform

Chatlayer Agent Platform

Agent Platform

Trengo

Chatlayer

Android

iOS

MacOS

Web App

Trengo Agent Tools

Chatlayer Agent Tools

Agent Tools

Trengo

Chatlayer

File Sharing

Trengo Pre-chat Options

Chatlayer Pre-chat Options

Pre-chat Options

Trengo

Chatlayer

Scheduled Hours

Trengo Plugins

Chatlayer Plugins

Plugins

Trengo

Chatlayer

Joomla

Connectivity

Trengo

Chatlayer

Apple Business Chat

Email

Facebook Messenger

Google Assistant

Instagram

Telegram

Text Messaging (SMS)

Twitter

Website

Wechat

Whatsapp

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