View Tidio profile
Chatbot Live Chat
Live Chat
View Watermelon profile
Chatbot Conversational AI Live Chat
GPT Team Inbox AI Automation Hub

Tidio versus Watermelon


Compare Features, Integrations, Plugins, and Prices

Tidio Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: 7 days

Watermelon Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $149 p/m
Free Plan: Available
Free Trial: 14 days

Tidio Details

Owned by
Tidio
Year founded
2013
HQ Location
Szczecin, Poland
Website
tidio.com
LinkedIn
Twitter

Watermelon Details

Owned by
Watermelon B.V.
Year founded
2016
HQ Location
Utrecht, Netherlands

Tidio Notable Customers

AOS Group
Falcon Pack
Printpack

Watermelon Notable Customers

AFAS
Gaslicht.com
New York Pizza

What is Tidio?


Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.

With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!

Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.

What is Watermelon?


Watermelon is a Dutch no-code chatwidget platform.

They let you experience AI chatbot technology as never before. A GPT-4 supported communication tool to help your customers, empower your team and reduce your workload.

Their integrated conversation builder interface allows you to create advanced dialog sequences to automate your customer’s optimal flow into your organization.

Watermelon’s payment model is based on a platform fee that starts at $149 per month for a monthly subscription, a fixed price per chatbot, and a small charge ($0.07) per conversation.

Agent Platform

Tidio

Watermelon

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Tidio

Watermelon

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Status

Chat Transcripts

Chat Transfer

Contacts Export

Custom Visitor Permissions

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Knowledgebase

Internal Messaging

Internal Notes

Keyboard Shortcuts

Language Detection

Message Filter

Notifications Audio

Notifications Visual

Real Time Translation

Search

Tags

Team Inbox

Typing Indicator

Visitor Typing Preview

Pre-chat Options

Tidio

Watermelon

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

FAQ

Knowledgebase

Pop Out Window

Pre Chat Form

Quick Replies

Response Expectation

Triggers

Channels

Tidio

Watermelon

Email

Facebook Messenger

Instagram

Twitter

Website Chatwidget

WhatsApp

Customization

Tidio

Watermelon

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Notification Sound

Real Time Customization

Remove -Powered by-

Tagline / Description

Visitor Migrate to Mobile (QR)

Visitor Notification Counter

Visitor Pop out Window

Visitor Request Human Agent

Widget Animation

Widget Behaviour

Widget Mobile

Widget Position

Widget Size and Shape

Tidio Integrations

Watermelon Integrations

Integrations

Tidio

Watermelon

Salesforce

Webhooks

Zapier

Plugins

Tidio

Watermelon

BigCommerce

Blogger

Bubble

Cardd

Cloudflare

Drupal

Dukaan

Ecwid

Facebook Marketplace

Ghost

GoDaddy

Jimdo

Joomla

Lightspeed

Magento

Moodle

OpenCart

Phoenix

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons