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Chatbot Live Chat Managed Live Chat
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Tidio versus HybridChat


Compare Features, Integrations, Plugins, and Prices

Tidio Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: 7 days

HybridChat Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Tidio Details

Owned by
Tidio
Year founded
2013
HQ Location
Szczecin, Poland
Website
tidio.com
LinkedIn
Twitter

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

Tidio Notable Customers

AOS Group
Falcon Pack
Printpack

HybridChat Notable Customers

Ford
Janssen Pharma
Target

What is Tidio?


Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.

With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!

Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .

Agent Platform

Tidio

HybridChat

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Tidio

HybridChat

AI Assisted Flow

Canned Replies

Chat Transcripts

File Sharing

Meeting Scheduling

Search

Ticketing

Tidio Pre-chat Options

HybridChat Pre-chat Options

Pre-chat Options

Tidio

HybridChat

Canned Replies

Channels

Tidio

HybridChat

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

Website Chatwidget

WhatsApp

Customization

Tidio

HybridChat

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

Tidio Integrations

HybridChat Integrations

Integrations

Tidio

HybridChat

Webhooks

Zapier

Plugins

Tidio

HybridChat

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons