View Tidio profile
Chatbot Live Chat
Live Chat
View Formilla profile
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation

Tidio versus Formilla


Compare Features, Integrations, Plugins, and Prices

Tidio Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: 7 days

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

Tidio Details

Owned by
Tidio
Year founded
2013
HQ Location
Szczecin, Poland
Website
tidio.com
LinkedIn
Twitter

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

Tidio Notable Customers

AOS Group
Falcon Pack
Printpack

What is Tidio?


Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.

With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!

Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

Agent Platform

Tidio

Formilla

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Tidio

Formilla

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

File Sharing

Visitor Information

Visitor Page Tracking

Pre-chat Options

Tidio

Formilla

Automated Custom Greeting

Email Capture

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Tidio

Formilla

Email

Facebook Messenger

Instagram

Website Chatwidget

Customization

Tidio

Formilla

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Remove -Powered by-

Widget CSS Editing

Widget Position

Tidio Integrations

Formilla Integrations

Integrations

Tidio

Formilla

Zapier

Plugins

Tidio

Formilla

BigCommerce

Joomla

OpenCart

Shopify

Weebly

Wix

WordPress

Comparisons