View Tidio profile
Chatbot Live Chat
Live Chat
View Chaport profile
Chatbot Live Chat
Omnichannel Team Inbox Visitor Monitoring

Tidio versus Chaport


Compare Features, Integrations, Plugins, and Prices

Tidio Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: 7 days

Chaport Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

Tidio Details

Owned by
Tidio
Year founded
2013
HQ Location
Szczecin, Poland
Website
tidio.com
LinkedIn
Twitter

Chaport Details

Owned by
Chaport
Year founded
2014
HQ Location
Alhambra CA, United States
LinkedIn
Twitter

Tidio Notable Customers

AOS Group
Falcon Pack
Printpack

What is Tidio?


Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.

With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!

Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.

What is Chaport?


Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.

The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

Agent Platform

Tidio

Chaport

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Tidio

Chaport

Audio Notifications

Canned Replies

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Notifications Audio

Notifications Visual

Search

Visitor Ban

Visitor Typing Preview

Visual Notifications

Pre-chat Options

Tidio

Chaport

Custom Greeting

Knowledgebase

Offline Form

Operation Hours Schedule

Pre Chat Form

Channels

Tidio

Chaport

Email

Facebook Messenger

Instagram

Telegram

Viber

VK

Website Chatwidget

Customization

Tidio

Chaport

Colors

Notification Settings

Widget Position

Tidio Integrations

Chaport Integrations

Integrations

Tidio

Chaport

Zapier

Plugins

Tidio

Chaport

Bubble

Ecwid

Jimdo

Joomla

Shopify

WordPress

Comparisons