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Engagement Widget
Product Cards Contact Form FAQ

Tawk.to versus OpenWidget


Compare Features, Integrations, Plugins, and Prices

Tawk.to Pricing Model

  • Agent Based
  • Feature Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

OpenWidget Pricing Model

  • Agent Based
  • Feature Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

Tawk.to Details

Owned by
Tawk.to
Year founded
2010
HQ Location
Nevada, United States
Website
tawk.to
LinkedIn
Twitter

OpenWidget Details

Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Tawk.to Notable Customers

Adidas
Chevrolet
Dominos Pizza

OpenWidget Notable Customers

Printawave

What is Tawk.to?


Tawk.To is different. It offers the full app for free. Yes, there is no bullsh*t, a free chat widget.

Tawk.to is the centipede among the chatwidget providers. They offer many features and add-ons. Their Agent software runs on mobile phones as well ask native desktop applications.

The level of supoort on Tawk.to’s website is excellent, especially considering the app is free. For most questions the Help Center will cover you and you can find extensive documentation and code snippets for developers who want to leverage Tawk.to’s JavaScript API and Webhooks.

Free comes often at the price of performance, although this is not necessarily noticeable when top-notch developers integrate the widget.

The few paid add-ons are Video + Voice Chat for $29 per month and to remove the “Powered by tawk.to” branding. The white label will set you back $19 per month.

Tawk.to also has Chat Agents for hire to man your chat for $1 per hour. You can try this service for 7 days for free.

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

Agent Platform

Tawk.to

OpenWidget

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Tawk.to

OpenWidget

Canned Replies

Chat History

Contacts Export

File Sharing

Group Messaging

Internal Messaging

Message Filter

Notifications Visual

Screen Sharing

Search

Tags

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Pre-chat Options

Tawk.to

OpenWidget

Agent Status

Custom Greeting

Email Capture

Pre Chat Form

Product Cards

Triggers

Tawk.to Channels

OpenWidget Channels

Channels

Tawk.to

OpenWidget

Email

Website Chatwidget

Customization

Tawk.to

OpenWidget

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Widget Behaviour

Widget Mobile

Widget Position

Widget Size and Shape

Tawk.to Integrations

OpenWidget Integrations

Integrations

Tawk.to

OpenWidget

Cayzu Help Desk

Webhooks

Zapier

Plugins

Tawk.to

OpenWidget

Cloudflare

Drupal

Joomla

Squarespace

Weebly

Wix

WordPress

Comparisons