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Live Chat Messenger Integration AI Automation Hub

Talkative versus Userlike


Compare Features, Integrations, Plugins, and Prices

Talkative Pricing Model

  • Feature Based
  • Seat Based
Starts from: $229 p/m
Free Plan:Not Available
Free Trial: 14 days

Userlike Pricing Model

  • Feature Based
  • Seat Based
Starts from: $100 p/m
Free Plan: Available
Free Trial: 14 days

Talkative Details

Owned by
Talkative
Year founded
2016
HQ Location
Newport, United Kingdom
LinkedIn
Twitter

Userlike Details

Owned by
Userlike
Year founded
2011
HQ Location
Cologne, Germany

Talkative Notable Customers

Bravissimo, the MDU
ICX

Userlike Notable Customers

Toyota, Nivea

What is Talkative?


Talkative is more than just a chat widget. The platform offers full remote-support availability. Ideal if you’re in the application business and need to take a look at specific settings or uncover more details on your customer.

The integration with Mitel is unique and caters to a group of companies that already have voice services.

Talkative has customers such as Bravissimo, the MDU and services company ICX.

What is Userlike?


Userlike is the leading software for live chat and customer messaging in Germany. It’s a unified messaging solution that lets companies receive messages from different channels like website chat WhatsApp, Facebook Messenger, SMS, and more in one central inbox. From here, all customer messages can be processed with professional service features such as message templates, live translations, and file sharing.

The software has a powerful website messenger that companies can integrate into their website and let customers choose to either have a conversation in real-time or continue it later - just like their favorite messaging apps. For complex inquiries or product demos, agents can switch from a chat to a browser-based video call and, if necessary, share their screen. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen customer relationships.

To automate customer service you can create self-learning chatbots, FAQ pages, and contact forms with Userlike’s AI Automation Hub. It is connected to an AI knowledge base and learns independently over time.

Data protection has always been a top priority at Userlike. All data is stored securely on German servers making Userlike a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Userlike guarantees data protection and security for your customers, your employees, and your company as a whole. Userlike is suitable for all company sizes because the software is flexible and adapts to your needs and goals.

Customers of Userlike include Toyota and Nivea.

Talkative Agent Platform

Userlike Agent Platform

Agent Platform

Talkative

Userlike

MacOS

Web App

Windows

Agent Tools

Talkative

Userlike

Canned Replies

Chat Transcripts

Chat Transfer

File Sharing

Mark as Spam

Search

Ticketing

Visitor Ban

Visitor Typing Preview

Talkative Pre-chat Options

Userlike Pre-chat Options

Pre-chat Options

Talkative

Userlike

Canned Replies

Talkative Supported File Types

Userlike Supported File Types

Supported File Types

Talkative

Userlike

.doc(x)

.jpg

.pdf

.png

.webp

Widget Customization

Talkative

Userlike

Branding

Colors

Display Name and Title

Icon

Notification Settings

Position

Profile Picture

White label

Talkative Integrations

Userlike Integrations

Integrations

Talkative

Userlike

Google Tag Manager

Plugins

Talkative

Userlike

BigCommerce

Drupal

Jimdo

Magento

Shopify

Squarespace

Wix

Wordpress

Connectivity

Talkative

Userlike

Facebook Messenger

Telegram

Text Messaging (SMS)

Twitter

Website

Whatsapp

Comparisons