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Talkative versus HelpScout


Compare Features, Integrations, Plugins, and Prices

Talkative Pricing Model

  • Feature Based
  • Seat Based
Starts from: $229 p/m
Free Plan:Not Available
Free Trial: 14 days

HelpScout Pricing Model

  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan:Not Available
Free Trial: 15 days

Talkative Details

Owned by
Talkative
Year founded
2016
HQ Location
Newport, United Kingdom
LinkedIn
Twitter

HelpScout Details

Owned by
HelpScout
Year founded
2011
HQ Location
Boston MA, United States
LinkedIn
Twitter

Talkative Notable Customers

Bravissimo, the MDU
ICX

HelpScout Notable Customers

GrowSurf
Springboard
Zapier

What is Talkative?


Talkative is more than just a chat widget. The platform offers full remote-support availability. Ideal if you’re in the application business and need to take a look at specific settings or uncover more details on your customer.

The integration with Mitel is unique and caters to a group of companies that already have voice services.

Talkative has customers such as Bravissimo, the MDU and services company ICX.

What is HelpScout?


Help Scout is an all-in-one support service with live-chat being one of it’s many features.

Founded in 2011, Help Scout has been a promotor of the fully remote companies long before it reached mainstream popularity mid 2020. Help Scout is also a certified B-Corp.

With over 12.000 customers, they are certainly one of the bigger players in the support-desk space.

Notable customers of Help Scout include GrowSurf, Springboard and Zapier

Talkative Agent Platform

HelpScout Agent Platform

Agent Platform

Talkative

HelpScout

Slack

Web App

Talkative Agent Tools

HelpScout Agent Tools

Agent Tools

Talkative

HelpScout

File Sharing

Talkative Widget Customization

HelpScout Widget Customization

Widget Customization

Talkative

HelpScout

Colors

Icon

Position

Talkative Plugins

HelpScout Plugins

Plugins

Talkative

HelpScout

Facebook Marketplace

Connectivity

Talkative

HelpScout

Email

Facebook Messenger

Text Messaging (SMS)

Twitter

Website

Whatsapp

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