View SocialIntents profile
In-app Live Chat Live Chat
Live Chat Slack GPT
View Olark profile
Chatbot Live Chat
Lead Generation Accessibility Live Translation

SocialIntents versus Olark


Compare Features, Integrations, Plugins, and Prices

SocialIntents Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $49 p/m
Free Plan:Not Available
Free Trial: 14 days

Olark Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

SocialIntents Details

Owned by
SocialIntents
Year founded
2014
HQ Location
Georgia, United States
LinkedIn
Twitter

Olark Details

Owned by
Olark
Year founded
2008
HQ Location
Ann Arbor MI, United States
Website
olark.com
LinkedIn
Twitter

SocialIntents Notable Customers

No Data Available

Olark Notable Customers

Lush Cosmetics
Pfizer
Yoga Ed

What is SocialIntents?


Social Intents offers a basic live chat widget that focuses on integrations with third parties.

Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.

Social Intents has also recently added ChatGPT integration in all their plans.

Social Intents doesn’t share any examples of its customer base.

What is Olark?


Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.

Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.

Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.

To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.

Agent Platform

SocialIntents

Olark

Microsoft Teams

Slack

Website Dashboard

Agent Tools

SocialIntents

Olark

Audio Messages

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Mark as Spam

Message Filter

Notifications Audio

Notifications Visual

Search

Tags

Typing Indicator

Visitor Ban

Visitor Information

Visitor Page Tracking

Visual Notifications

Pre-chat Options

SocialIntents

Olark

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

SocialIntents

Olark

Email

Mobile In-app Chat

Website Chatwidget

Customization

SocialIntents

Olark

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Visitor Request Human Agent

Widget Behaviour

Widget Position

Widget Size and Shape

Integrations

SocialIntents

Olark

Airtable

Calendly

Dialogflow

Google Meet

Google Sheets

GPT

Help Scout

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zendesk

Zoom

Plugins

SocialIntents

Olark

BigCommerce

Drupal

Joomla

Magento

Shopify

Squarespace

Webex

Webflow

Wix

WooCommerce

WordPress

Comparisons