View SocialIntents profile
In-app Live Chat Live Chat
Live Chat Slack GPT
View Live Agent profile
Call Center Live Chat Video Chat
Omnichannel CRM Multi Language

SocialIntents versus Live Agent


Compare Features, Integrations, Plugins, and Prices

SocialIntents Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $49 p/m
Free Plan:Not Available
Free Trial: 14 days

Live Agent Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $12 p/m
Free Plan: Available
Free Trial: 30 days

SocialIntents Details

Owned by
SocialIntents
Year founded
2014
HQ Location
Georgia, United States
LinkedIn
Twitter

Live Agent Details

Owned by
Live Agent
Year founded
2006
HQ Location
Bratislava, Slovakia
LinkedIn
Twitter

SocialIntents Notable Customers

No Data Available

Live Agent Notable Customers

Airbus
Forbes
Nascar.

What is SocialIntents?


Social Intents offers a basic live chat widget that focuses on integrations with third parties.

Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.

Social Intents has also recently added ChatGPT integration in all their plans.

Social Intents doesn’t share any examples of its customer base.

What is Live Agent?


LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.

Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.

A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.

Agent Platform

SocialIntents

Live Agent

Android

iOS

Microsoft Teams

Slack

Website Dashboard

Agent Tools

SocialIntents

Live Agent

Audio Messages

Canned Replies

Chat History

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Keyboard Shortcuts

Message Filter

Notifications Audio

Notifications Visual

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Visual Notifications

Pre-chat Options

SocialIntents

Live Agent

Automated Custom Greeting

Canned Replies

Conversation Routing

Knowledgebase

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

SocialIntents

Live Agent

Facebook Messenger

Instagram

Mobile In-app Chat

Twitter

Viber

Website Chatwidget

WhatsApp

Customization

SocialIntents

Live Agent

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Visitor Request Human Agent

Widget Animation

Widget Behaviour

Widget Mobile

Widget Position

Widget Size and Shape

Integrations

SocialIntents

Live Agent

Agile CRM

Airtable

Calendly

Dialogflow

Feederloop

GIPHY

Google Forms

Google Sheets

GPT

Hubspot

Intercom

Jira

Klaviyo

LinkedIn

Mailchimp

ManyChat

Microsoft Dynamics 365

Microsoft Teams

PayPal

Pipedrive

Quriobot

Salesforce

Sendinblue

Slack

Stripe

Trello

Twilio

Webhooks

Zapier

Zoom

Plugins

SocialIntents

Live Agent

BigCommerce

Blogger

Drupal

GoDaddy

Joomla

Magento

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons