View SocialIntents profile
In-app Live Chat Live Chat
Live Chat Slack GPT
View Hubspot profile
Help Desk Live Chat
CRM Live Chat

SocialIntents versus Hubspot


Compare Features, Integrations, Plugins, and Prices

SocialIntents Pricing Model

  • Contacts Based
  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $49 p/m
Free Plan:Not Available
Free Trial: 14 days

Hubspot Pricing Model

  • Contacts Based
  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $50 p/m
Free Plan: Available
Free Trial: 14 days

SocialIntents Details

Owned by
SocialIntents
Year founded
2014
HQ Location
Georgia, United States
LinkedIn
Twitter

Hubspot Details

Owned by
Hubspot
Year founded
2006
HQ Location
Cambridge MA, United States
LinkedIn
Twitter

SocialIntents Notable Customers

No Data Available

Hubspot Notable Customers

Stella
Trello
Zoom

What is SocialIntents?


Social Intents offers a basic live chat widget that focuses on integrations with third parties.

Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.

Social Intents has also recently added ChatGPT integration in all their plans.

Social Intents doesn’t share any examples of its customer base.

What is Hubspot?


Hubspot has a wide range of tools and products for inbound marketing, sales, and customer service. They offer 5 Hubs for each respective suite.

The idea for Hubspot was conceived in 2004 by two graduate students at MIT who saw the need for a more helpful, less interruptive, customer service platform. Nowadays, Hubspot has over 140,000 customers in 120+ countries and can be seen as one of Salesforce’s main competitors.

Hubspot’s products and plans are sorted into Hubs for Marketing, Sales, Customer Service, CMS, and Operations. You can combine the Hubs to create your own bundle or choose the complete Hubspot suite. Their Live Chat is included in the Free Tools plan of the Service Hub. This suite also includes the free features of their CRM Hub.

In 2017 Hubspot acquired a company named Motion.ai, a company purely focused on creating the best chatbots. Motion.ai is now known as Hubspot’s Chatbot Builder and is included in their CRM hub.

The Service Hub has integration options for more than 50 apps, most of which incur an additional fee.

SocialIntents Agent Platform

Agent Platform

SocialIntents

Hubspot

Microsoft Teams

Slack

Website Dashboard

Agent Tools

SocialIntents

Hubspot

Audio Messages

Canned Replies

Channel Switching

Chat History

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Message Filter

Ticketing

Typing Indicator

Visual Notifications

Pre-chat Options

SocialIntents

Hubspot

Canned Replies

Conversation Routing

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

SocialIntents

Hubspot

Email

Facebook Messenger

Mobile In-app Chat

Website Chatwidget

Customization

SocialIntents

Hubspot

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Logo

Remove -Powered by-

Tagline / Description

Visitor Request Human Agent

Widget Behaviour

Widget Position

Integrations

SocialIntents

Hubspot

Airtable

Calendly

Dialogflow

Google Sheets

GPT

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zoom

Plugins

SocialIntents

Hubspot

BigCommerce

Joomla

Shopify

Webex

Wix

WordPress

Comparisons