View SocialIntents profile
In-app Live Chat Live Chat
Live Chat Slack GPT
View Chatwoot profile
Live Chat
Omnichannel

SocialIntents versus Chatwoot


Compare Features, Integrations, Plugins, and Prices

SocialIntents Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $49 p/m
Free Plan:Not Available
Free Trial: 14 days

Chatwoot Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: Not Available

SocialIntents Details

Owned by
SocialIntents
Year founded
2014
HQ Location
Georgia, United States
LinkedIn
Twitter

Chatwoot Details

Owned by
Chatwoot, Inc.
Year founded
2016
HQ Location
Dover DE, United States

SocialIntents Notable Customers

No Data Available

Chatwoot Notable Customers

Global Press
Taxibox
VSimple

What is SocialIntents?


Social Intents offers a basic live chat widget that focuses on integrations with third parties.

Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.

Social Intents has also recently added ChatGPT integration in all their plans.

Social Intents doesn’t share any examples of its customer base.

What is Chatwoot?


Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.

Open Source

Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.

Agent Platform

SocialIntents

Chatwoot

Android

iOS

Microsoft Teams

Slack

Website Dashboard

Agent Tools

SocialIntents

Chatwoot

Audio Messages

Canned Replies

Chat History

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Keyboard Shortcuts

Message Filter

Tags

Typing Indicator

Visual Notifications

Pre-chat Options

SocialIntents

Chatwoot

Agent Status

Canned Replies

Conversation Routing

Email Capture

Operation Hours Schedule

Pre Chat Form

Product Cards

Triggers

Channels

SocialIntents

Chatwoot

Email

Facebook Messenger

Instagram

Line

Mobile In-app Chat

Telegram

Twilio SMS

Twitter

Website Chatwidget

WhatsApp

Customization

SocialIntents

Chatwoot

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Remove -Powered by-

Visitor Pop out Window

Visitor Request Human Agent

Widget Behaviour

Widget Position

Integrations

SocialIntents

Chatwoot

Airtable

Calendly

Dialogflow

Dyte Video & Voice Call

Google Sheets

Google Translate

GPT

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zoom

Plugins

SocialIntents

Chatwoot

BigCommerce

Joomla

Shopify

Webex

Wix

WordPress

Comparisons