View SocialIntents profile
In-app Live Chat Live Chat
Live Chat Slack GPT
View AcornChat profile
Live Chat
Slack Email Capture Live Chat

SocialIntents versus AcornChat


Compare Features, Integrations, Plugins, and Prices

SocialIntents Pricing Model

  • Conversation Based
  • Feature Based
  • Site Based
Starts from: $49 p/m
Free Plan:Not Available
Free Trial: 14 days

AcornChat Pricing Model

  • Conversation Based
  • Feature Based
  • Site Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

SocialIntents Details

Owned by
SocialIntents
Year founded
2014
HQ Location
Georgia, United States
LinkedIn
Twitter

AcornChat Details

Owned by
AcornChat
Year founded
2022
HQ Location
Hamilton County IN, United States
LinkedIn
Twitter

SocialIntents Notable Customers

No Data Available

AcornChat Notable Customers


What is SocialIntents?


Social Intents offers a basic live chat widget that focuses on integrations with third parties.

Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.

Social Intents has also recently added ChatGPT integration in all their plans.

Social Intents doesn’t share any examples of its customer base.

What is AcornChat?


AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.

The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.

Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.

SocialIntents Agent Platform

Agent Platform

SocialIntents

AcornChat

Microsoft Teams

Slack

Website Dashboard

Agent Tools

SocialIntents

AcornChat

Audio Messages

Chat History

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Message Filter

Typing Indicator

Visual Notifications

Pre-chat Options

SocialIntents

AcornChat

Canned Replies

Conversation Routing

Email Capture

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

SocialIntents

AcornChat

Email

Mobile In-app Chat

Website Chatwidget

Customization

SocialIntents

AcornChat

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Remove -Powered by-

Visitor Request Human Agent

Widget Behaviour

Widget Icon

Widget Position

Integrations

SocialIntents

AcornChat

Airtable

Calendly

Dialogflow

Google Sheets

GPT

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zoom

Plugins

SocialIntents

AcornChat

BigCommerce

Joomla

Shopify

Webex

Wix

WordPress

Comparisons