View Smartsupp profile
Chatbot Engagement Widget Live Chat
API Session Replay Contact Form
View VirtualSpirits profile
Live Chat

Smartsupp versus VirtualSpirits


Compare Features, Integrations, Plugins, and Prices

Smartsupp Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $19.95 p/m
Free Plan: Available
Free Trial: 14 days

VirtualSpirits Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $9 p/m
Free Plan: Available
Free Trial: 30 days

Smartsupp Details

Owned by
Smartsupp.com s.r.o.
Year founded
2013
HQ Location
Brno, Czechia
LinkedIn
Twitter

VirtualSpirits Details

Owned by
VirtualSpirits
Year founded
2006
HQ Location
Tel Aviv, Israel
LinkedIn
Twitter

Smartsupp Notable Customers

Bconnect
Breno
Vico Foodbox

VirtualSpirits Notable Customers

Canteen
Finotec
Golden Glove Movers

What is Smartsupp?


Smartsupp is a Czech based live chat company focused on providing innovative solutions for customer care and e-commerce. Their software is user-friendly and offers tools improve support, engagement, and overall customer experience. They offer live chat, chatbots, and session recordings easily installed through a variety of plugins and integrations with popular e-commerce platforms like Joomla, Prestashop, and Shopify.

One of Smartsupp’s key features is video recording, which allows businesses to replay visitor website sessions and analyze their behavior. This helps businesses identify issues and deliver a more personalized experience to their customers. Each recording is automatically linked to the corresponding live chat session, making it easy to navigate and analyze.

Smartsupp also offers helpful resources to support their customers. Their website includes an extensive FAQ section and documentation for developers who want to integrate their software with their website or application. The documentation includes detailed instructions and code examples to help developers get up and running quickly.

Overall, Smartsupp is an excellent choice for businesses of all sizes looking to improve their online customer support and e-commerce capabilities.

What is VirtualSpirits?


The Virtual Spirits website offers limited information about the features and integrations of their live chat. The main focus is on self-learning chatbot AI.

The unique selling point of Virtual Spirits is their Chatbot Experts Service. A personal account manager will help create, manage, and optimize your chatbot to have it tailored to your business. They also offer 100+ chatbot templates targeted at specific industries.

Their plans start at $9 for one agent and up to 200 visitors per month. A 30 days free trial is available for this plan. The trial can be continued as a free plan with basic functionality.

Customers of Virtual Spirits include mostly smaller and local businesses like Canteen, Finotec, and Golden Glove Movers.

Smartsupp Agent Platform

VirtualSpirits Agent Platform

Agent Platform

Smartsupp

VirtualSpirits

Android

iOS

Website Dashboard

Windows

Agent Tools

Smartsupp

VirtualSpirits

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Notifications Audio

Notifications Visual

Tags

Visitor Ban

Visitor Information

Pre-chat Options

Smartsupp

VirtualSpirits

Automated Custom Greeting

Email Capture

Message Routing

Triggers

Channels

Smartsupp

VirtualSpirits

Email

Facebook Messenger

Website Chatwidget

WhatsApp

Customization

Smartsupp

VirtualSpirits

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Smartsupp Integrations

VirtualSpirits Integrations

Integrations

Smartsupp

VirtualSpirits

Google Tag Manager

Plugins

Smartsupp

VirtualSpirits

BigCommerce

Blogger

Drupal

Jimdo

Joomla

Lightspeed

OpenCart

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Weebly

Wix

WordPress

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