View Smartsupp profile
Chatbot Engagement Widget Live Chat
API Session Replay Contact Form
View Talkative profile
Call Center Chatbot Engagement Widget
Live Chat Co-browsing Omnichannel

Smartsupp versus Talkative


Compare Features, Integrations, Plugins, and Prices

Smartsupp Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19.95 p/m
Free Plan: Available
Free Trial: 14 days

Talkative Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $229 p/m
Free Plan:Not Available
Free Trial: 14 days

Smartsupp Details

Owned by
Smartsupp.com s.r.o.
Year founded
2013
HQ Location
Brno, Czechia
LinkedIn
Twitter

Talkative Details

Owned by
Talkative
Year founded
2016
HQ Location
Newport, United Kingdom
LinkedIn
Twitter

Smartsupp Notable Customers

Bconnect
Breno
Vico Foodbox

Talkative Notable Customers

Bravissimo, the MDU
ICX

What is Smartsupp?


Smartsupp is a Czech based live chat company focused on providing innovative solutions for customer care and e-commerce. Their software is user-friendly and offers tools improve support, engagement, and overall customer experience. They offer live chat, chatbots, and session recordings easily installed through a variety of plugins and integrations with popular e-commerce platforms like Joomla, Prestashop, and Shopify.

One of Smartsupp’s key features is video recording, which allows businesses to replay visitor website sessions and analyze their behavior. This helps businesses identify issues and deliver a more personalized experience to their customers. Each recording is automatically linked to the corresponding live chat session, making it easy to navigate and analyze.

Smartsupp also offers helpful resources to support their customers. Their website includes an extensive FAQ section and documentation for developers who want to integrate their software with their website or application. The documentation includes detailed instructions and code examples to help developers get up and running quickly.

Overall, Smartsupp is an excellent choice for businesses of all sizes looking to improve their online customer support and e-commerce capabilities.

What is Talkative?


Talkative is more than just a chat widget. The platform offers full remote-support availability. Ideal if you’re in the application business and need to take a look at specific settings or uncover more details on your customer.

The integration with Mitel is unique and caters to a group of companies that already have voice services.

Smartsupp Agent Platform

Talkative Agent Platform

Agent Platform

Smartsupp

Talkative

Android

iOS

Website Dashboard

Windows

Agent Tools

Smartsupp

Talkative

Canned Replies

Channel Switching

Chat History

Chat Status

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Mark as Spam

Meeting Scheduling

Message Filter

Notifications Audio

Notifications Visual

Real Time Translation

Screen Sharing

Tags

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Smartsupp

Talkative

Agent Status

Automated Custom Greeting

Callback Request

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

Message Routing

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Smartsupp

Talkative

Email

Facebook Messenger

Google Business Messages

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

Smartsupp

Talkative

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Real Time Customization

Widget Behaviour

Widget Position

Integrations

Smartsupp

Talkative

Calendly

Dialogflow

Google Tag Manager

GPT

Microsoft Teams

Salesforce

Webhooks

Zapier

Zendesk

Plugins

Smartsupp

Talkative

BigCommerce

Blogger

Drupal

Jimdo

Joomla

Lightspeed

OpenCart

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Weebly

Wix

WordPress

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