View Smartsupp profile
Chatbot Engagement Widget Live Chat
API Session Replay Contact Form
View MisterChat profile
Call Center Live Chat Managed Live Chat
Live Chat Lead Generation Omnichannel

Smartsupp versus MisterChat


Compare Features, Integrations, Plugins, and Prices

Smartsupp Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19.95 p/m
Free Plan: Available
Free Trial: 14 days

MisterChat Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $3.99 p/m
Free Plan:Not Available
Free Trial: 14 days

Smartsupp Details

Owned by
Smartsupp.com s.r.o.
Year founded
2013
HQ Location
Brno, Czechia
LinkedIn
Twitter

MisterChat Details

Owned by
MisterChat BV
Year founded
2020
HQ Location
Rotterdam, Netherlands
Twitter

Smartsupp Notable Customers

Bconnect
Breno
Vico Foodbox

What is Smartsupp?


Smartsupp is a Czech based live chat company focused on providing innovative solutions for customer care and e-commerce. Their software is user-friendly and offers tools improve support, engagement, and overall customer experience. They offer live chat, chatbots, and session recordings easily installed through a variety of plugins and integrations with popular e-commerce platforms like Joomla, Prestashop, and Shopify.

One of Smartsupp’s key features is video recording, which allows businesses to replay visitor website sessions and analyze their behavior. This helps businesses identify issues and deliver a more personalized experience to their customers. Each recording is automatically linked to the corresponding live chat session, making it easy to navigate and analyze.

Smartsupp also offers helpful resources to support their customers. Their website includes an extensive FAQ section and documentation for developers who want to integrate their software with their website or application. The documentation includes detailed instructions and code examples to help developers get up and running quickly.

Overall, Smartsupp is an excellent choice for businesses of all sizes looking to improve their online customer support and e-commerce capabilities.

What is MisterChat?


MisterChat is a Dutch Managed live chat provider. They believe customers want instant and direct communication and see themselves as the answer for busy entrepreneurs. MisterChat allows business to outsource their live chat and give their customers the ultimate experience.

MisterChat specializes in the Dutch market but also offers English services. Their multilingual chat masters provide around-the-clock customer service. MisterChat focuses on real human connections to improve support.

Smartsupp Agent Platform

MisterChat Agent Platform

Agent Platform

Smartsupp

MisterChat

Android

iOS

Website Dashboard

Windows

Agent Tools

Smartsupp

MisterChat

AI Assisted Flow

Chat History

Chat Rating

Chat Status

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Knowledgebase

Internal Notes

Keyboard Shortcuts

Mark as Spam

Notifications Audio

Notifications Visual

Search

Tags

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Smartsupp

MisterChat

Automated Custom Greeting

Email Capture

Message Routing

Triggers

Channels

Smartsupp

MisterChat

Email

Facebook Messenger

Instagram

Phone Call

Website Chatwidget

WhatsApp

Customization

Smartsupp

MisterChat

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Fonts

Visitor Receive Chat Transcript

Widget Behaviour

Widget CSS Editing

Widget Position

Integrations

Smartsupp

MisterChat

Google Tag Manager

Hubspot

Microsoft Dynamics 365

Pipedrive

Salesforce

Zendesk

Zoho

Plugins

Smartsupp

MisterChat

BigCommerce

Blogger

Drupal

Facebook Marketplace

Jimdo

Joomla

Lightspeed

OpenCart

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Weebly

Wix

WordPress

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