View Smartsupp profile
Chatbot Engagement Widget Live Chat
API Session Replay Contact Form
View Gosquared profile
In-app Live Chat Live Chat
Live Translation Live Chat Lead Generation

Smartsupp versus Gosquared


Compare Features, Integrations, Plugins, and Prices

Smartsupp Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19.95 p/m
Free Plan: Available
Free Trial: 14 days

Gosquared Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 7 days

Smartsupp Details

Owned by
Smartsupp.com s.r.o.
Year founded
2013
HQ Location
Brno, Czechia
LinkedIn
Twitter

Gosquared Details

Owned by
Go Squared Ltd.
Year founded
2006
HQ Location
London, United Kingdom
LinkedIn
Twitter

Smartsupp Notable Customers

Bconnect
Breno
Vico Foodbox

Gosquared Notable Customers

BYTA
FluidStack
inLinks

What is Smartsupp?


Smartsupp is a Czech based live chat company focused on providing innovative solutions for customer care and e-commerce. Their software is user-friendly and offers tools improve support, engagement, and overall customer experience. They offer live chat, chatbots, and session recordings easily installed through a variety of plugins and integrations with popular e-commerce platforms like Joomla, Prestashop, and Shopify.

One of Smartsupp’s key features is video recording, which allows businesses to replay visitor website sessions and analyze their behavior. This helps businesses identify issues and deliver a more personalized experience to their customers. Each recording is automatically linked to the corresponding live chat session, making it easy to navigate and analyze.

Smartsupp also offers helpful resources to support their customers. Their website includes an extensive FAQ section and documentation for developers who want to integrate their software with their website or application. The documentation includes detailed instructions and code examples to help developers get up and running quickly.

Overall, Smartsupp is an excellent choice for businesses of all sizes looking to improve their online customer support and e-commerce capabilities.

What is Gosquared?


Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.

GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.

Smartsupp Agent Platform

Gosquared Agent Platform

Agent Platform

Smartsupp

Gosquared

Android

iOS

Website Dashboard

Windows

Agent Tools

Smartsupp

Gosquared

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Language Detection

Notifications Audio

Notifications Visual

Search

Tags

Team Inbox

Visitor Ban

Visitor Information

Pre-chat Options

Smartsupp

Gosquared

Automated Custom Greeting

Custom Greeting

Email Capture

Knowledgebase

Message Routing

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Smartsupp

Gosquared

Email

Facebook Messenger

Website Chatwidget

Customization

Smartsupp

Gosquared

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Widget Animation

Integrations

Smartsupp

Gosquared

Calendly

Google Tag Manager

Intercom

Mailchimp

Tumblr

Webhooks

Zapier

Zendesk

Plugins

Smartsupp

Gosquared

BigCommerce

Blogger

Drupal

Jimdo

Joomla

Lightspeed

OpenCart

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Weebly

Wix

WordPress

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