View Smartsupp profile
Chatbot Engagement Widget Live Chat
API Session Replay Contact Form
View Futy profile
Chatbot Engagement Widget Live Chat
Lead Generation WhatsApp Dedicated Widgets

Smartsupp versus Futy


Compare Features, Integrations, Plugins, and Prices

Smartsupp Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $19.95 p/m
Free Plan: Available
Free Trial: 14 days

Futy Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $17.5 p/m
Free Plan: Available
Free Trial: 14 days

Smartsupp Details

Owned by
Smartsupp.com s.r.o.
Year founded
2013
HQ Location
Brno, Czechia
LinkedIn
Twitter

Futy Details

Owned by
Futy B.V.
Year founded
2020
HQ Location
Utrecht, Netherlands
Website
futy.io

Smartsupp Notable Customers

Bconnect
Breno
Vico Foodbox

What is Smartsupp?


Smartsupp is a Czech based live chat company focused on providing innovative solutions for customer care and e-commerce. Their software is user-friendly and offers tools improve support, engagement, and overall customer experience. They offer live chat, chatbots, and session recordings easily installed through a variety of plugins and integrations with popular e-commerce platforms like Joomla, Prestashop, and Shopify.

One of Smartsupp’s key features is video recording, which allows businesses to replay visitor website sessions and analyze their behavior. This helps businesses identify issues and deliver a more personalized experience to their customers. Each recording is automatically linked to the corresponding live chat session, making it easy to navigate and analyze.

Smartsupp also offers helpful resources to support their customers. Their website includes an extensive FAQ section and documentation for developers who want to integrate their software with their website or application. The documentation includes detailed instructions and code examples to help developers get up and running quickly.

Overall, Smartsupp is an excellent choice for businesses of all sizes looking to improve their online customer support and e-commerce capabilities.

What is Futy?


Futy is a Dutch provider that mostly targets the local market but has options for English or multilingual widgets. Their website is only available in Dutch, though.

With the Futy Dynamic Lead generation chatbots, your website visitors can be converted into Leads in a user-friendly manner, for example via email, WhatsApp, telephone, or video call. The excellent analytics integration will help you keep track.

You can choose from 15+ templates with different buttons and combine specific functionalities to display on pages of choice, however, it suits your needs. The widgets can contain links to multiple channels and contact forms like a call back request, planning a video call with Calendly, or requesting a quotation.

Agent Platform

Smartsupp

Futy

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Smartsupp

Futy

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Contacts Export

Customer Satisfaction Survey

Email Forwarding

File Sharing

Keyboard Shortcuts

Meeting Scheduling

Notifications Audio

Notifications Visual

Tags

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

Smartsupp

Futy

Automated Custom Greeting

Canned Replies

Custom Greeting

Email Capture

FAQ

Message Routing

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Smartsupp

Futy

Email

Facebook Messenger

Phone Call

Telegram

Website Chatwidget

WhatsApp

Customization

Smartsupp

Futy

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Visitor Notification Counter

Widget Behaviour

Widget Mobile

Widget Position

Integrations

Smartsupp

Futy

Calendly

Google Ads

Google Meet

Google Sheets

Google Tag Manager

Hubspot

Mailchimp

Microsoft Teams

Pipedrive

Tawk.to

Zapier

Plugins

Smartsupp

Futy

BigCommerce

Blogger

Drupal

Jimdo

Joomla

Lightspeed

Magento

OpenCart

Phoenix

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Webflow

Weebly

Wix

WooCommerce

WordPress

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