View Smartsupp profile
Chatbot Engagement Widget Live Chat
API Session Replay Contact Form
View Comm100 profile
Chatbot Live Chat
Live Chat Omnichannel AI Automation Hub

Smartsupp versus Comm100


Compare Features, Integrations, Plugins, and Prices

Smartsupp Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19.95 p/m
Free Plan: Available
Free Trial: 14 days

Comm100 Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $39 p/m
Free Plan:Not Available
Free Trial: 15 days

Smartsupp Details

Owned by
Smartsupp.com s.r.o.
Year founded
2013
HQ Location
Brno, Czechia
LinkedIn
Twitter

Comm100 Details

Owned by
Comm100
Year founded
2009
HQ Location
Vancouver, Canada

Smartsupp Notable Customers

Bconnect
Breno
Vico Foodbox

What is Smartsupp?


Smartsupp is a Czech based live chat company focused on providing innovative solutions for customer care and e-commerce. Their software is user-friendly and offers tools improve support, engagement, and overall customer experience. They offer live chat, chatbots, and session recordings easily installed through a variety of plugins and integrations with popular e-commerce platforms like Joomla, Prestashop, and Shopify.

One of Smartsupp’s key features is video recording, which allows businesses to replay visitor website sessions and analyze their behavior. This helps businesses identify issues and deliver a more personalized experience to their customers. Each recording is automatically linked to the corresponding live chat session, making it easy to navigate and analyze.

Smartsupp also offers helpful resources to support their customers. Their website includes an extensive FAQ section and documentation for developers who want to integrate their software with their website or application. The documentation includes detailed instructions and code examples to help developers get up and running quickly.

Overall, Smartsupp is an excellent choice for businesses of all sizes looking to improve their online customer support and e-commerce capabilities.

What is Comm100?


Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.

With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.

Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.

Agent Platform

Smartsupp

Comm100

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Smartsupp

Comm100

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Mark as Spam

Notifications Audio

Notifications Visual

Search

Tags

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

Smartsupp

Comm100

Automated Custom Greeting

Canned Replies

Email Capture

Message Routing

Operation Hours Schedule

Triggers

Channels

Smartsupp

Comm100

Email

Facebook Messenger

Instagram

Line

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

Wechat

WhatsApp

Customization

Smartsupp

Comm100

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

Smartsupp Integrations

Comm100 Integrations

Integrations

Smartsupp

Comm100

Google Tag Manager

Zapier

Plugins

Smartsupp

Comm100

BigCommerce

Blogger

Drupal

Jimdo

Joomla

Lightspeed

Magento

OpenCart

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Weebly

Wix

WordPress

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