View Smartsupp profile
Chatbot Engagement Widget Live Chat
API Session Replay Contact Form
View Boei profile
Engagement Widget Live Chat
Lead Generation Contact Form

Smartsupp versus Boei


Compare Features, Integrations, Plugins, and Prices

Smartsupp Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $19.95 p/m
Free Plan: Available
Free Trial: 14 days

Boei Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $20 p/m
Free Plan: Available
Free Trial: 14 days

Smartsupp Details

Owned by
Smartsupp.com s.r.o.
Year founded
2013
HQ Location
Brno, Czechia
LinkedIn
Twitter

Boei Details

Owned by
Boei
Year founded
2020
HQ Location
Utrecht, Netherlands
Website
boei.help
LinkedIn

Smartsupp Notable Customers

Bconnect
Breno
Vico Foodbox

Boei Notable Customers

Evybuy
Moda Claus
Productlift

What is Smartsupp?


Smartsupp is a Czech based live chat company focused on providing innovative solutions for customer care and e-commerce. Their software is user-friendly and offers tools improve support, engagement, and overall customer experience. They offer live chat, chatbots, and session recordings easily installed through a variety of plugins and integrations with popular e-commerce platforms like Joomla, Prestashop, and Shopify.

One of Smartsupp’s key features is video recording, which allows businesses to replay visitor website sessions and analyze their behavior. This helps businesses identify issues and deliver a more personalized experience to their customers. Each recording is automatically linked to the corresponding live chat session, making it easy to navigate and analyze.

Smartsupp also offers helpful resources to support their customers. Their website includes an extensive FAQ section and documentation for developers who want to integrate their software with their website or application. The documentation includes detailed instructions and code examples to help developers get up and running quickly.

Overall, Smartsupp is an excellent choice for businesses of all sizes looking to improve their online customer support and e-commerce capabilities.

What is Boei?


Boei is a Dutch company founded in 2021 with the main focus on turning website visitors into leads. When someone makes contact through Boei they automatically become a lead. Leads can then be answered in another app or in the official apps (e.g. WhatsApp).

Boei aims to serve as the front end for customers to contact you, offering many integrations and plugins with that specific goal in mind. You can communicate through other platforms with a single button on your website.

Agent Platform

Smartsupp

Boei

Android

iOS

Website Dashboard

Windows

Agent Tools

Smartsupp

Boei

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Notifications Audio

Notifications Visual

Tags

Visitor Ban

Visitor Information

Pre-chat Options

Smartsupp

Boei

Automated Custom Greeting

Email Capture

Message Routing

Operation Hours Schedule

Triggers

Channels

Smartsupp

Boei

Discord

Email

Facebook Messenger

Instagram

Line

Signal

Skype

Slack

Snapchat

Telegram

Text Messaging (SMS)

Twitter

Viber

Website Chatwidget

Wechat

WhatsApp

Customization

Smartsupp

Boei

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Logo

Remove -Powered by-

Tagline / Description

Visitor Migrate to Mobile (QR)

Widget Position

Integrations

Smartsupp

Boei

Botstar

Continually

Crisp

Drift

Froged

Google Tag Manager

Intercom

JivoChat

Live Agent

Quriobot

Tawk.to

Plugins

Smartsupp

Boei

BigCommerce

Blogger

Cardd

Drupal

Ghost

Jimdo

Joomla

Lightspeed

OpenCart

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Webflow

Weebly

Wix

WordPress

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