View Slaask profile
Chatbot Live Chat Video Chat
Live Chat Slack Screen Sharing
View Olark profile
Chatbot Live Chat
Lead Generation Accessibility Live Translation

Slaask versus Olark


Compare Features, Integrations, Plugins, and Prices

Slaask Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 14 days

Olark Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Slaask Details

Owned by
Slaask
Year founded
2015
HQ Location
San Francisco, US

Olark Details

Owned by
Olark
Year founded
2008
HQ Location
Ann Arbor MI, United States
Website
olark.com
LinkedIn
Twitter

Slaask Notable Customers

Cumul.io
Sky Rocket Development
Windoo

Olark Notable Customers

Lush Cosmetics
Pfizer
Yoga Ed

What is Slaask?


Slaask is hyperspecialized and 100% Slack-based. It allows you and your company to unify all of your internal and external communication: interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from Slack.

Having your internal and external communication in the same place, tab-toggling is a thing of the past, no more time is wasted switching between different tools as everything happens in your Slack workspace.

Slaask offers a Marketplace, Meetings feature, and Conversation Flows to create specific paths for your customers to follow based on their needs. The flows can be either 100% automatic or combined with human interaction to filter incoming conversations and focus on the ones most important to your business.

We wrote an article that includes Slaask as one of the 6 best Slack Chat Providers in 2023.

What is Olark?


Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.

Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.

Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.

To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.

Agent Platform

Slaask

Olark

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Slaask

Olark

Canned Replies

Channel Switching

Chat History

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Mark as Spam

Notifications Audio

Notifications Visual

Screenshots

Search

Tags

Ticketing

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Slaask

Olark

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Slaask

Olark

Email

Facebook Messenger

Twitter

Website Chatwidget

Customization

Slaask

Olark

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

Widget Size and Shape

Integrations

Slaask

Olark

Agile CRM

Calendly

Google Meet

Google Tag Manager

Help Scout

Helpscout

Hubspot

Mailchimp

Pipedrive

Salesforce

Slack

Webhooks

Zapier

Zendesk

Zoom

Plugins

Slaask

Olark

BigCommerce

Drupal

Facebook Marketplace

Magento

Shopify

Squarespace

Webflow

WooCommerce

WordPress

Comparisons