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Audio Chat Chatbot Engagement Widget
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Slaask versus JivoChat


Compare Features, Integrations, Plugins, and Prices

Slaask Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 14 days

JivoChat Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Slaask Details

Owned by
Slaask
Year founded
2015
HQ Location
San Francisco, US

JivoChat Details

Owned by
JivoSite
Year founded
2012
HQ Location
Vitoria ES, Brazil

Slaask Notable Customers

Cumul.io
Sky Rocket Development
Windoo

JivoChat Notable Customers

Coding Blocks
Ispring
Sennheiser

What is Slaask?


Slaask is THE customer service app for all Slack users.

Slaask is hyperspecialized and 100% Slack-based. It allows you and your company to unify all of your internal and external communication: interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack!

By allowing you to have your internal and external communication in the same place, tab-toggling is a thing of the past, no more time is wasted switching between different tools as everything happens in your Slack workspace. The best part? Completely transparent on the customer side.

We wrote an article that includes Slaask as one of the 6 best Slack Chat Providers in 2022.

Slaask’s features allow you to take care of all your customers’ needs: from our Marketplace to our Meetings feature, and not forgetting our powerful Conversation Flows feature which allows you to create specific paths for your customers to follow based on their needs. These flows can be either 100% automatic or a mix of automatic communication and human input, allowing you to filter incoming conversations and focus on the ones most important to your business.

Notable customers of Slaask include Cumul.io, Windoo, and Sky Rocket Development.

What is JivoChat?


JivoChat is an omnichannel communication platform that has more than 270K active users around the globe. Their platform integrates with popular services like WordPress, Squarespace, and Shopify.

JivoChat offers 11 channels like Instagram, Telegram, and WhatsApp to connect with customers. The chat is rich in features with an AI chatbot, video chat, and translation for 90+ languages.

Agent Platform

Slaask

JivoChat

Android

iOS

Linux

MacOS

Slack

Web App

Windows

Agent Tools

Slaask

JivoChat

Audio Messages

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

Co-browsing

Contacts Export

Custom User Permissions

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Knowledgebase

Internal Messaging

Internal Notes

Keyboard Shortcuts

Mark as Spam

Message Filter

Message Status

Notifications Audio

Notifications Visual

Reminders

Search

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Typing Preview

Pre-chat Options

Slaask

JivoChat

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

Hours of Operation

Offline Ticket Form

Pre Chat Form

Pre Chat Form / Lead Generation

Quick Replies

Scheduled Hours

Triggers

Channels

Slaask

JivoChat

Apple Business Chat

Email

Facebook Messenger

Instagram

Phone Call

Telegram

Text Messaging (SMS)

Twitter

Website

WhatsApp

Customization

Slaask

JivoChat

Avatar

Branding

Colors

Display Name and Title

Fonts

Icon

Mobile Widget

Notification Settings

Notification Sound

Position

Profile Picture

Real Time Customization

Remove -Powered by-

Tagline

Visitor Receive Chat Transcript

Visitor Request Human Agent

White label

Widget Size and Shape

Integrations

Slaask

JivoChat

Agile CRM

Dialogflow

Feederloop

Google Sheets

Google Tag Manager

Google Translate

Hubspot

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Zapier

Zendesk

Zoho

Plugins

Slaask

JivoChat

BigCommerce

Blogger

Drupal

Dukaan

Ecwid

Facebook Marketplace

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Unbounce

Volusion

Webflow

Weebly

Wix

WooCommerce

Wordpress

Comparisons