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Slaask versus Drift


Compare Features, Integrations, Plugins, and Prices

Slaask Pricing Model

  • Feature Based
  • Site Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 14 days

Drift Pricing Model

  • Feature Based
  • Site Based
Starts from: $2500 p/m
Free Plan: Available
Free Trial: Unknown

Slaask Details

Owned by
Slaask
Year founded
2015
HQ Location
San Francisco, US

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

What is Slaask?


Slaask is THE customer service app for all Slack users.

Slaask is hyperspecialized and 100% Slack-based. It allows you and your company to unify all of your internal and external communication: interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack!

By allowing you to have your internal and external communication in the same place, tab-toggling is a thing of the past, no more time is wasted switching between different tools as everything happens in your Slack workspace. The best part? Completely transparent on the customer side.

We wrote an article that includes Slaask as one of the 6 best Slack Chat Providers in 2022.

Slaask’s features allow you to take care of all your customers’ needs: from our Marketplace to our Meetings feature, and not forgetting our powerful Conversation Flows feature which allows you to create specific paths for your customers to follow based on their needs. These flows can be either 100% automatic or a mix of automatic communication and human input, allowing you to filter incoming conversations and focus on the ones most important to your business.

Notable customers of Slaask include Cumul.io, Windoo, and Sky Rocket Development.

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget, but offers full sales, marketing, and support suites tailored to the specific needs of different types of customers.

Drift has many large customers, but does its best to support smaller companies by allowing startups to go through a vetting process for reduced prices.

Slaask Agent Platform

Drift Agent Platform

Agent Platform

Slaask

Drift

Android

iOS

Slack

Web App

Agent Tools

Slaask

Drift

Canned Replies

Channel Switching

Chat Transcripts

Customer Satisfaction Survey

File Sharing

Internal Notes

Mark as Spam

Meeting Scheduling

Search

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Slaask

Drift

Canned Replies

Custom Greeting

Message Routing

Scheduled Hours

Slaask Supported File Types

Drift Supported File Types

Supported File Types

Slaask

Drift

.doc(x)

.jpg

.pdf

.png

Widget Customization

Slaask

Drift

Branding

Colors

Display Name and Title

Icon

Position

Profile Picture

Tagline

White label

Integrations

Slaask

Drift

Front

Google Tag Manager

Hubspot

Microsoft Dynamics 365

Okta

Salesforce

Slack

Zapier

Zendesk

Plugins

Slaask

Drift

Facebook Marketplace

Shopify

Wordpress

Connectivity

Slaask

Drift

Email

Facebook Messenger

Twitter

Website

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