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Slaask versus Crisp


Compare Features, Integrations, Plugins, and Prices

Slaask Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 14 days

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 30 days

Slaask Details

Owned by
Slaask
Year founded
2015
HQ Location
San Francisco, US

Crisp Details

Owned by
Crisp
Year founded
2017
HQ Location
Pays de la Loire, France
Website
crisp.chat
LinkedIn
Twitter

Crisp Notable Customers

AcommeAssure
Germinal
Tractian

What is Slaask?


Slaask is THE customer service app for all Slack users.

Slaask is hyperspecialized and 100% Slack-based. It allows you and your company to unify all of your internal and external communication: interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack!

By allowing you to have your internal and external communication in the same place, tab-toggling is a thing of the past, no more time is wasted switching between different tools as everything happens in your Slack workspace. The best part? Completely transparent on the customer side.

We wrote an article that includes Slaask as one of the 6 best Slack Chat Providers in 2022.

Slaask’s features allow you to take care of all your customers’ needs: from our Marketplace to our Meetings feature, and not forgetting our powerful Conversation Flows feature which allows you to create specific paths for your customers to follow based on their needs. These flows can be either 100% automatic or a mix of automatic communication and human input, allowing you to filter incoming conversations and focus on the ones most important to your business.

Notable customers of Slaask include Cumul.io, Windoo, and Sky Rocket Development.

What is Crisp?


Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chat widget. A free forever plan to top off all this greatness, you couldn’t go wrong with Crisp.

Crisp also integrates with Slack. We checked out a number of Slack Chat Providers which you might find useful.

Agent Platform

Slaask

Crisp

Android

iOS

MacOS

Slack

Web App

Windows

Agent Tools

Slaask

Crisp

Audio Messages

Canned Replies

Channel Switching

Chat Transcripts

Customer Satisfaction Survey

File Sharing

Internal Notes

Mark as Spam

Reminders

Search

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

Slaask

Crisp

Canned Replies

Custom Greeting

Hours of Operation

Knowledgebase

Message Routing

Pre Chat Form / Lead Generation

Scheduled Hours

Triggers

Slaask Supported File Types

Crisp Supported File Types

Supported File Types

Slaask

Crisp

.doc(x)

.gif

.jpg

.pdf

.png

Widget Customization

Slaask

Crisp

Avatar

Behaviour

Branding

Colors

Display Name and Title

Icon

Notification Settings

Position

Profile Picture

Tagline

White label

Integrations

Slaask

Crisp

Google Tag Manager

Hubspot

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Webhooks

Zapier

Zoho

Plugins

Slaask

Crisp

Facebook Marketplace

Joomla

OpenCart

Prestashop

Shopify

Webflow

Wordpress

Connectivity

Slaask

Crisp

Discord

Email

Facebook Messenger

Instagram

Line

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website

Whatsapp