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Live Chat Messenger Integration

Slaask versus Chatra


Compare Features, Integrations, Plugins, and Prices

Slaask Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 14 days

Chatra Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $21 p/m
Free Plan: Available
Free Trial: 10 days

Slaask Details

Owned by
Slaask
Year founded
2015
HQ Location
San Francisco, US

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

Slaask Notable Customers

Cumul.io
Sky Rocket Development
Windoo

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

What is Slaask?


Slaask is THE customer service app for all Slack users.

Slaask is hyperspecialized and 100% Slack-based. It allows you and your company to unify all of your internal and external communication: interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack!

By allowing you to have your internal and external communication in the same place, tab-toggling is a thing of the past, no more time is wasted switching between different tools as everything happens in your Slack workspace. The best part? Completely transparent on the customer side.

We wrote an article that includes Slaask as one of the 6 best Slack Chat Providers in 2022.

Slaask’s features allow you to take care of all your customers’ needs: from our Marketplace to our Meetings feature, and not forgetting our powerful Conversation Flows feature which allows you to create specific paths for your customers to follow based on their needs. These flows can be either 100% automatic or a mix of automatic communication and human input, allowing you to filter incoming conversations and focus on the ones most important to your business.

Notable customers of Slaask include Cumul.io, Windoo, and Sky Rocket Development.

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.

Agent Platform

Slaask

Chatra

Android

Email Inbox

iOS

MacOS

Slack

Web App

Windows

Agent Tools

Slaask

Chatra

AI Assisted Flow

Canned Replies

Channel Switching

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Mark as Spam

Message Status

Search

Ticketing

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

Slaask

Chatra

Automated Custom Greeting

Canned Replies

Hours of Operation

Offline Ticket Form

Pre Chat Form

Pre Chat Form / Lead Generation

Scheduled Hours

Triggers

Channels

Slaask

Chatra

Email

Facebook Messenger

Instagram

Twitter

Website

Customization

Slaask

Chatra

Branding

Chatbox Size

Colors

Display Name and Title

Icon

Position

Profile Picture

Tagline

White label

Widget Size and Shape

Integrations

Slaask

Chatra

Feederloop

Google Tag Manager

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

Slaask

Chatra

BigCommerce

Ecwid

Facebook Marketplace

Shopify

WooCommerce

Wordpress

Comparisons