View POWR profile
Engagement Widget Live Chat
Contact Form Dedicated Widgets Facebook Messenger
View Userlike profile
Live Chat
Live Chat Messenger Integration AI Automation Hub

POWR versus Userlike


Compare Features, Integrations, Plugins, and Prices

POWR Pricing Model

  • Feature Based
  • Visitor Based
Starts from: $5.49 p/m
Free Plan: Available
Free Trial: Not Available

Userlike Pricing Model

  • Feature Based
  • Visitor Based
Starts from: $100 p/m
Free Plan: Available
Free Trial: 14 days

POWR Details

Owned by
POWR Inc
Year founded
2014
HQ Location
San Francisco CA, United States
Website
powr.io
LinkedIn
Twitter

Userlike Details

Owned by
Userlike
Year founded
2011
HQ Location
Cologne, Germany

POWR Notable Customers

No Data Available

Userlike Notable Customers

Toyota, Nivea

What is POWR?


POWR offers a complete suite of no-code eCommerce solutions with more than 60 apps and plugins, mostly aimed at platforms like WordPress, Squarespace, and Shopify. They have apps for social media tools, form builders, surveys, popups, payment buttons, website media, and of course, live chat.

Their live chat app connects through Facebook Messenger. A Facebook page and Messenger are required for the live chat app to function. Meaning, POWR live chat is not a suitable option for businesses that do not use Facebook or have compliance requirements that conflict with Meta’s policies and reputation.

The POWR website can be difficult to navigate and find all information you need, especially regarding the live chat and its features. The customization tool for the chat widget is easy to use and offers a lot of options. However, most options are only available in the more expensive plans.

Customers of POWR are mostly small businesses. A few of them share their success stories on the POWR.io website.

What is Userlike?


Userlike is the leading software for live chat and customer messaging in Germany. It’s a unified messaging solution that lets companies receive messages from different channels like website chat WhatsApp, Facebook Messenger, SMS, and more in one central inbox. From here, all customer messages can be processed with professional service features such as message templates, live translations, and file sharing.

The software has a powerful website messenger that companies can integrate into their website and let customers choose to either have a conversation in real-time or continue it later - just like their favorite messaging apps. For complex inquiries or product demos, agents can switch from a chat to a browser-based video call and, if necessary, share their screen. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen customer relationships.

To automate customer service you can create self-learning chatbots, FAQ pages, and contact forms with Userlike’s AI Automation Hub. It is connected to an AI knowledge base and learns independently over time.

Data protection has always been a top priority at Userlike. All data is stored securely on German servers making Userlike a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Userlike guarantees data protection and security for your customers, your employees, and your company as a whole. Userlike is suitable for all company sizes because the software is flexible and adapts to your needs and goals.

Customers of Userlike include Toyota and Nivea.

Agent Platform

POWR

Userlike

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

POWR

Userlike

Canned Replies

Chat Transcripts

Chat Transfer

File Sharing

Mark as Spam

Search

Ticketing

Visitor Ban

Visitor Typing Preview

Pre-chat Options

POWR

Userlike

Agent Status

Automated Custom Greeting

Canned Replies

Custom Greeting

Email Capture

Inactivity Message

Triggers

Channels

POWR

Userlike

Facebook Messenger

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

POWR

Userlike

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Fonts

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Behaviour

Widget Button Text

Widget CSS Editing

Widget Icon

Widget Mobile

Widget Position

Integrations

POWR

Userlike

Google Tag Manager

Mailchimp

PayPal

Stripe

Plugins

POWR

Userlike

Big Cartel

BigCommerce

Blogger

Drupal

Facebook Marketplace

Jimdo

Joomla

Magento

Shopify

Squarespace

Weebly

Wix

WordPress

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