View POWR profile
Engagement Widget Live Chat
Contact Form Dedicated Widgets Facebook Messenger
View Intercom profile
Chatbot In-app Live Chat Live Chat
Omnichannel Lead Generation Integrations

POWR versus Intercom


Compare Features, Integrations, Plugins, and Prices

POWR Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $5.49 p/m
Free Plan: Available
Free Trial: Not Available

Intercom Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $78 p/m
Free Plan:Not Available
Free Trial: 14 days

POWR Details

Owned by
POWR Inc
Year founded
2014
HQ Location
San Francisco CA, United States
Website
powr.io
LinkedIn
Twitter

Intercom Details

Owned by
Intercom, Inc
Year founded
2011
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

POWR Notable Customers

No Data Available

Intercom Notable Customers

Amazon
Facebook
Shopify
Udemy

What is POWR?


POWR offers a complete suite of no-code eCommerce solutions with more than 60 apps and plugins, mostly aimed at platforms like WordPress, Squarespace, and Shopify. They have apps for social media tools, form builders, surveys, popups, payment buttons, website media, and of course, live chat.

Their live chat app connects through Facebook Messenger. A Facebook page and Messenger are required for the live chat app to function. Meaning, POWR live chat is not a suitable option for businesses that do not use Facebook or have compliance requirements that conflict with Meta’s policies and reputation.

The POWR website can be difficult to navigate and find all information you need, especially regarding the live chat and its features. The customization tool for the chat widget is easy to use and offers a lot of options. However, most options are only available in the more expensive plans.

Customers of POWR are mostly small businesses. A few of them share their success stories on the POWR.io website.

What is Intercom?


Intercom has some of the world’s largest tech companies among its clients. As an industry-leading provider of live chat and in-app messaging, they have an impressive amount of features and an unrivaled level of customizability.

Intercom’s conversational support funnel is set up to efficiently filter support requests. Support tickets trickle through from proactive support to self-serve support via their knowledge base, to actual human support. Inbox automation can be set up to quickly prioritize tickets. Team efficiency and customer experience metrics are an integrated part of the platform.

Intercom leaves no matter to chance and knows that live chat needs to connect seamlessly with your existing software stack. For this purpose, an incredible number of integrations and apps in multiple categories can be found and installed through their app store.

POWR Agent Platform

Intercom Agent Platform

Agent Platform

POWR

Intercom

Android

iOS

Website Dashboard

Agent Tools

POWR

Intercom

AI Assisted Flow

Canned Replies

Chat History

Chat Rating

Chat Status

Contacts Export

Customer Satisfaction Report

Customer Satisfaction Survey

Email Scheduling

File Sharing

Group Messaging

Internal Notes

Keyboard Shortcuts

Mark as Spam

Notifications Audio

Notifications Visual

Order Tracking

Switch Phone Call to Chat

Tags

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Information

Pre-chat Options

POWR

Intercom

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

Inactivity Message

Operation Hours Schedule

Product Cards

Response Expectation

Triggers

Channels

POWR

Intercom

Email

Facebook Messenger

Instagram

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

POWR

Intercom

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Fonts

Light and Dark Themes

Remove -Powered by-

Tagline / Description

Widget Behaviour

Widget Button Text

Widget CSS Editing

Widget Icon

Widget Mobile

Widget Position

Widget Size and Shape

Integrations

POWR

Intercom

Calendly

Chatlayer.ai

Clearbit

Dialpad

Feederloop

Freshdesk

GitHub

Google Meet

Hubspot

Jira

Mailchimp

Marketo

PayPal

Pipedream

Pipedrive

Quickchat AI

Salesforce

ServiceBell

Slack

Stripe

Webhooks

Zapier

Zendesk

Zoho

Plugins

POWR

Intercom

Big Cartel

BigCommerce

Blogger

Facebook Marketplace

Jimdo

Joomla

OpenCart

Shopify

Squarespace

Weebly

Wix

WooCommerce

WordPress

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