View POWR profile
Engagement Widget Live Chat
Contact Form Dedicated Widgets Facebook Messenger
View Chatwoot profile
Live Chat
Omnichannel

POWR versus Chatwoot


Compare Features, Integrations, Plugins, and Prices

POWR Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $5.49 p/m
Free Plan: Available
Free Trial: Not Available

Chatwoot Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Visitor Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: Not Available

POWR Details

Owned by
POWR Inc
Year founded
2014
HQ Location
San Francisco CA, United States
Website
powr.io
LinkedIn
Twitter

Chatwoot Details

Owned by
Chatwoot, Inc.
Year founded
2016
HQ Location
Dover DE, United States

POWR Notable Customers

No Data Available

Chatwoot Notable Customers

Global Press
Taxibox
VSimple

What is POWR?


POWR offers a complete suite of no-code eCommerce solutions with more than 60 apps and plugins, mostly aimed at platforms like WordPress, Squarespace, and Shopify. They have apps for social media tools, form builders, surveys, popups, payment buttons, website media, and of course, live chat.

Their live chat app connects through Facebook Messenger. A Facebook page and Messenger are required for the live chat app to function. Meaning, POWR live chat is not a suitable option for businesses that do not use Facebook or have compliance requirements that conflict with Meta’s policies and reputation.

The POWR website can be difficult to navigate and find all information you need, especially regarding the live chat and its features. The customization tool for the chat widget is easy to use and offers a lot of options. However, most options are only available in the more expensive plans.

Customers of POWR are mostly small businesses. A few of them share their success stories on the POWR.io website.

What is Chatwoot?


Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.

Open Source

Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.

POWR Agent Platform

Chatwoot Agent Platform

Agent Platform

POWR

Chatwoot

Android

iOS

Website Dashboard

Agent Tools

POWR

Chatwoot

Canned Replies

Chat History

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

Internal Notes

Keyboard Shortcuts

Message Filter

Tags

Typing Indicator

Pre-chat Options

POWR

Chatwoot

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

Inactivity Message

Pre Chat Form

Product Cards

Triggers

Channels

POWR

Chatwoot

Email

Facebook Messenger

Instagram

Line

Telegram

Twilio SMS

Twitter

WhatsApp

Customization

POWR

Chatwoot

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Fonts

Remove -Powered by-

Tagline / Description

Visitor Pop out Window

Widget Behaviour

Widget Button Text

Widget CSS Editing

Widget Icon

Widget Mobile

Widget Position

Integrations

POWR

Chatwoot

Dialogflow

Dyte Video & Voice Call

Google Translate

Mailchimp

PayPal

Slack

Stripe

Webhooks

Plugins

POWR

Chatwoot

Big Cartel

BigCommerce

Blogger

Facebook Marketplace

Jimdo

Joomla

Shopify

Squarespace

Weebly

Wix

WordPress

Comparisons