View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ
View Watermelon profile
Chatbot Conversational AI Live Chat
Team Inbox AI Automation Hub Live Chat

OpenWidget versus Watermelon


Compare Features, Integrations, Plugins, and Prices

OpenWidget Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

Watermelon Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $149 p/m
Free Plan: Available
Free Trial: 14 days

OpenWidget Details

Owned by
[LiveChat Inc.](/provider/livechat/)
Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Watermelon Details

Owned by
Watermelon B.V.
Year founded
2016
HQ Location
Utrecht, Netherlands

OpenWidget Notable Customers

Printawave

Watermelon Notable Customers

AFAS
Gaslicht.com
New York Pizza

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

What is Watermelon?


Watermelon is a Dutch no-code chatwidget platform.

They let you experience AI chatbot technology as never before. A GPT-4 supported communication tool to help your customers, empower your team and reduce your workload.

Their integrated conversation builder interface allows you to create advanced dialog sequences to automate your customer’s optimal flow into your organization.

Watermelon’s payment model is based on a platform fee that starts at $149 per month for a monthly subscription, a fixed price per chatbot, and a small charge ($0.07) per conversation.

OpenWidget Agent Platform

Watermelon Agent Platform

Agent Platform

OpenWidget

Watermelon

Email Inbox

iOS

MacOS

Web App

Windows

Agent Tools

OpenWidget

Watermelon

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Transcripts

Chat Transfer

Contacts Export

Custom User Permissions

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Knowledgebase

Internal Messaging

Internal Notes

Keyboard Shortcuts

Language Detection

Message Filter

Message Status

Notifications Audio

Notifications Visual

Real Time Translation

Search

Tags

Team Inbox

Typing Indicator

Visitor Typing Preview

Pre-chat Options

OpenWidget

Watermelon

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Hours of Operation

Knowledgebase

Pop Out Window

Pre Chat Form

Pre Chat Form / Lead Generation

Product Cards

Quick Replies

Response Expectation

Triggers

Channels

OpenWidget

Watermelon

Email

Facebook Messenger

Instagram

Twitter

Website

WhatsApp

Customization

OpenWidget

Watermelon

Animations

Avatar

Behaviour

Branding

Chatbox Size

Colors

Display Name and Title

Icon

Light and Dark Theme

Light and Dark Themes

Mobile Widget

Notification Counter

Notification Settings

Notification Sound

Position

Profile Picture

Real Time Customization

Remove -Powered by-

Tagline

Visitor Migrate to Mobile (QR)

Visitor Pop out Window

Visitor Request Human Agent

Widget Size and Shape

OpenWidget Integrations

Watermelon Integrations

Integrations

OpenWidget

Watermelon

Salesforce

Webhooks

Zapier

Plugins

OpenWidget

Watermelon

BigCommerce

Blogger

Bubble

Cardd

Cloudflare

Drupal

Dukaan

Ecwid

Facebook Marketplace

Ghost

GoDaddy

Jimdo

Joomla

Lightspeed

Magento

Moodle

OpenCart

Phoenix

Prestashop

Shoper

Shopify

Shopware

Squarespace

Unbounce

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

Wordpress

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