View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ
View Userlike profile
Live Chat
Live Chat Messenger Integration AI Automation Hub

OpenWidget versus Userlike


Compare Features, Integrations, Plugins, and Prices

OpenWidget Pricing Model

  • Feature Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

Userlike Pricing Model

  • Feature Based
Starts from: $100 p/m
Free Plan: Available
Free Trial: 14 days

OpenWidget Details

Owned by
[LiveChat, Inc.](/provider/livechat/)
Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Userlike Details

Owned by
Userlike
Year founded
2011
HQ Location
Cologne, Germany

OpenWidget Notable Customers

Printawave

Userlike Notable Customers

Toyota, Nivea

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

What is Userlike?


Userlike is the leading software for live chat and customer messaging in Germany. It’s a unified messaging solution that lets companies receive messages from different channels like website chat WhatsApp, Facebook Messenger, SMS, and more in one central inbox. From here, all customer messages can be processed with professional service features such as message templates, live translations, and file sharing.

The software has a powerful website messenger that companies can integrate into their website and let customers choose to either have a conversation in real-time or continue it later - just like their favorite messaging apps. For complex inquiries or product demos, agents can switch from a chat to a browser-based video call and, if necessary, share their screen. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen customer relationships.

To automate customer service you can create self-learning chatbots, FAQ pages, and contact forms with Userlike’s AI Automation Hub. It is connected to an AI knowledge base and learns independently over time.

Data protection has always been a top priority at Userlike. All data is stored securely on German servers making Userlike a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Userlike guarantees data protection and security for your customers, your employees, and your company as a whole. Userlike is suitable for all company sizes because the software is flexible and adapts to your needs and goals.

Customers of Userlike include Toyota and Nivea.

OpenWidget Agent Platform

Userlike Agent Platform

Agent Platform

OpenWidget

Userlike

Email Inbox

MacOS

Windows

Agent Tools

OpenWidget

Userlike

Canned Replies

Chat Transcripts

Chat Transfer

File Sharing

Mark as Spam

Search

Ticketing

Visitor Ban

Visitor Typing Preview

Pre-chat Options

OpenWidget

Userlike

Canned Replies

Email Capture

Product Cards

Channels

OpenWidget

Userlike

Email

Facebook Messenger

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

OpenWidget

Userlike

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Widget Position

OpenWidget Integrations

Userlike Integrations

Integrations

OpenWidget

Userlike

Google Tag Manager

Plugins

OpenWidget

Userlike

BigCommerce

Drupal

Jimdo

Magento

Shopify

Squarespace

Wix

WordPress

Comparisons