View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ
View Tidio profile
Chatbot Live Chat
Live Chat

OpenWidget versus Tidio


Compare Features, Integrations, Plugins, and Prices

OpenWidget Pricing Model

  • Feature Based
  • Seat Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

Tidio Pricing Model

  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: 7 days

OpenWidget Details

Owned by
[LiveChat, Inc.](/provider/livechat/)
Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Tidio Details

Owned by
Tidio
Year founded
2013
HQ Location
Szczecin, Poland
Website
tidio.com
LinkedIn
Twitter

OpenWidget Notable Customers

Printawave

Tidio Notable Customers

AOS Group
Falcon Pack
Printpack

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

What is Tidio?


Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.

With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!

Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.

Agent Platform

OpenWidget

Tidio

Android

Email Inbox

iOS

Website Dashboard

OpenWidget Agent Tools

Tidio Agent Tools

Agent Tools

OpenWidget

Tidio

Canned Replies

OpenWidget Pre-chat Options

Tidio Pre-chat Options

Pre-chat Options

OpenWidget

Tidio

Email Capture

Product Cards

Channels

OpenWidget

Tidio

Email

Facebook Messenger

Instagram

Website Chatwidget

Customization

OpenWidget

Tidio

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Light and Dark Themes

Widget Position

Comparisons