View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ
View SocialIntents profile
In-app Live Chat Live Chat
Live Chat Slack GPT

OpenWidget versus SocialIntents


Compare Features, Integrations, Plugins, and Prices

OpenWidget Pricing Model

  • Conversation Based
  • Feature Based
  • Site Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

SocialIntents Pricing Model

  • Conversation Based
  • Feature Based
  • Site Based
Starts from: $49 p/m
Free Plan:Not Available
Free Trial: 14 days

OpenWidget Details

Owned by
[LiveChat, Inc.](/provider/livechat/)
Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

SocialIntents Details

Owned by
SocialIntents
Year founded
2014
HQ Location
Georgia, United States
LinkedIn
Twitter

OpenWidget Notable Customers

Printawave

SocialIntents Notable Customers

No Data Available

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

What is SocialIntents?


Social Intents offers a basic live chat widget that focuses on integrations with third parties.

Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.

Social Intents has also recently added ChatGPT integration in all their plans.

Social Intents doesn’t share any examples of its customer base.

Agent Platform

OpenWidget

SocialIntents

Email Inbox

Microsoft Teams

Slack

Website Dashboard

Agent Tools

OpenWidget

SocialIntents

Audio Messages

Chat History

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Message Filter

Typing Indicator

Visual Notifications

Pre-chat Options

OpenWidget

SocialIntents

Canned Replies

Conversation Routing

Email Capture

Operation Hours Schedule

Pre Chat Form

Product Cards

Triggers

Channels

OpenWidget

SocialIntents

Email

Mobile In-app Chat

Website Chatwidget

Customization

OpenWidget

SocialIntents

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Light and Dark Themes

Remove -Powered by-

Visitor Request Human Agent

Widget Behaviour

Widget Position

Integrations

OpenWidget

SocialIntents

Airtable

Calendly

Dialogflow

Google Sheets

GPT

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zoom

Plugins

OpenWidget

SocialIntents

BigCommerce

Joomla

Shopify

Webex

Wix

WordPress

Comparisons