View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ
View LiveChat profile
Live Chat
Live Chat Omnichannel Integrations

OpenWidget versus LiveChat


Compare Features, Integrations, Plugins, and Prices

OpenWidget Pricing Model

  • Feature Based
  • Seat Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

LiveChat Pricing Model

  • Feature Based
  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

OpenWidget Details

Owned by
[LiveChat, Inc.](/provider/livechat/)
Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

LiveChat Details

Owned by
LiveChat, Inc
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

OpenWidget Notable Customers

Printawave

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.

As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.

Agent Platform

OpenWidget

LiveChat

Android

Email Inbox

iOS

MacOS

Slack

Website Dashboard

Windows

Agent Tools

OpenWidget

LiveChat

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Tags

Ticketing

Visitor Ban

Visitor Geo IP Tracking

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

OpenWidget

LiveChat

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Email Capture

FAQ

Instant Replies

Knowledgebase

Operation Hours Schedule

Pre Chat Form

Product Cards

Channels

OpenWidget

LiveChat

Apple Business Chat

Discord

Email

Facebook Messenger

Google Business Messages

Instagram

Line

Telegram

Text Messaging (SMS)

Twitter

Viber

Website Chatwidget

Wechat

WhatsApp

Customization

OpenWidget

LiveChat

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Visitor Migrate to Mobile (QR)

Visitor Mutable Notification Sounds

Visitor Receive Chat Transcript

Widget Position

Widget Size and Shape

Integrations

OpenWidget

LiveChat

Calendly

Clearbit

Dropbox

Feederloop

GIPHY

Google Ads

Google Drive

Google Meet

Google Tag Manager

Hubspot

Jira

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Mollie Payments

PayPal

Pipedrive

ProProfs

Salesforce

Slack

Stripe

TeamViewer

Tumblr

Webhooks

Zapier

Zendesk

Zoho

Zoom

Plugins

OpenWidget

LiveChat

BigCommerce

Drupal

Ecwid

Jimdo

Joomla

Magento

OpenCart

Shopify

Squarespace

Unbounce

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons