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Engagement Widget
Product Cards Contact Form FAQ
View HybridChat profile
Chatbot Live Chat Managed Live Chat
Contact Form Omnichannel Team Inbox

OpenWidget versus HybridChat


Compare Features, Integrations, Plugins, and Prices

OpenWidget Pricing Model

  • Conversation Based
  • Feature Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

HybridChat Pricing Model

  • Conversation Based
  • Feature Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

OpenWidget Details

Owned by
[LiveChat, Inc.](/provider/livechat/)
Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

OpenWidget Notable Customers

Printawave

HybridChat Notable Customers

Ford
Janssen Pharma
Target

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .

Agent Platform

OpenWidget

HybridChat

Android

Email Inbox

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

OpenWidget

HybridChat

AI Assisted Flow

Canned Replies

Chat Transcripts

File Sharing

Meeting Scheduling

Search

Ticketing

OpenWidget Pre-chat Options

HybridChat Pre-chat Options

Pre-chat Options

OpenWidget

HybridChat

Canned Replies

Email Capture

Product Cards

Channels

OpenWidget

HybridChat

Email

Facebook Messenger

Google Assistant

Instagram

Text Messaging (SMS)

WhatsApp

Customization

OpenWidget

HybridChat

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Light and Dark Themes

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

OpenWidget Integrations

HybridChat Integrations

Integrations

OpenWidget

HybridChat

Webhooks

Zapier

Plugins

OpenWidget

HybridChat

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons